Bachelor's Degree or Diploma in Management, Administration, Customer Service or in a related field of study with relevant work experience Location: Sarbet   Duties and Responsibilities: - Act as the first point of contact for patients and visitors, representing the clinic with confidence, professionalism, and warmth  - Manage high-volume phone inquiries efficiently, demonstrating excellent communication skills  - Oversee complex appointment scheduling, cancellations, and rescheduling with accuracy and timeliness  - Maintain meticulous patient records, ensuring data accuracy and confidentiality at all times  - Handle challenging situations with tact and professionalism, providing solutions and reassurance to patients  - Coordinate seamlessly with physiotherapists and staff to optimize patient flow and service delivery  - Supervise administrative staff and support the training of new team members when necessary  - Prepare detailed daily, weekly, and monthly reports promptly and accurately  - Ensure the reception area remains professional, organized, and welcoming at all times  - Respond empathetically and promptly to patient concerns, demonstrating genuine care and understanding 

BSc Degree or Diploma in Health or in a related field of study with relevant work experience Duties and Responsibilities: - Follow up on incoming samples and timely outgoing of results - Proper sample collection technique according to ICL SOP - Pricing rates and panel grouping, - Settlement of invoices

MSc or BSc Degree in Medicine, Public Health, Midwifery, Nursing or in a related field of study with relevant work experience Duties and and Responsibilities: - Provide high-level technical expertise, guidance, and support to RMNCH-N service delivery, including policy analysis, application of national standards, and quality assurance of clinical and programmatic interventions. - Drive integration of innovative interventions including Smart Pathways, Smart Start, and other future-proof concepts.  - Lead the development and implementation of RMNCH-N strategies, workplans, and activities in collaboration with the Ministry of Health (MoH), RHBs, partners, and implementing agencies.

Master's or Bachelor's Degree in Environmental Health, Medicine, Public Health, Nursing, Population Studies or in a related field of study with relevant work experience Duties and Responsibilities: - Coordinate day-to-day malaria interventions in collaboration with RMNCH-N coordinator, Malaria advisor, Program managers, field teams, ensuring integration across community and facility platforms. - Support annual, quarterly, and monthly planning, aligning work plans and budgets with MOH priorities, donor requirements, and program objectives. - Coordinate technical and operational alignment between PSI, government counterparts, partners, and community structures.

MSc or BSc Degree in Medicine, Public Health, Midwifery, Nursing or in a related field of study with relevant work experience Duties and Responsibilities: - Provide day-to-day coordination of RMNCH-N program activities in close collaboration with the Malaria program coordinator, Program Managers and field teams. - Support annual, quarterly, and monthly planning processes, ensuring alignment with MOH priorities, project deliverables, and donor requirements. - Coordinate and consolidate departmental work plans and budgets, ensuring timely review and submission.

Master's or Bachelor's Degree in Medicine, public health, Midwifery, Nursing or in a related field of study with relevant work experience Duties and Responsibilities: - Coordinate all RMNCH quality assurance and training activities to support effective program delivery and high-quality services. - Track program progress against indicators, milestones, and Management by Objectives (MBOs). - Facilitate smooth communication between the RMNCH department, other units, regional offices, and external stakeholders.