The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch

Job Requirement

• Qualification: Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields

• Experience: At least four (4) years of banking experience

Required Competencies    

• Understands the basic mechanisms of general financial products and services.

• Good knowledge of Bank’s accounting and procedures.

• Ability to respond to basic client enquiries and instructions and the capability of advising and

• resolving most issues and requests.

• Excellent command of Microsoft Excel and good command of Microsoft Visio.

How to Apply

Submit your CV along with your application letter and copies of your supporting documents in person to Dire Dawa DIstrict Office, found in Dire Dawa City or through post P.O.Box 1391 Dashen Bank, Dire Dawa District Office