• Provides a full range of professional, technical, and general support to customers and Bank personnel; performs customer setups; prepares contracts and maintains customer files; tracks sales records; monitors product usage and system operation; resolves problems within given authority.

Job Requirement

Education: BA in Business Management /Accounting/ Economics/ Business Administration/ Finance and Economics or any other related fields

Experience: Three /3 years of relevant experience in banking industry of which one/1 year on officer position.

Specific Functions:

• International Payment Scheme, and merchants; 

• Timely follow up and settle claims from a merchant related to dispute transaction amount and fees (if any); 

• Prepares and organizes adjustment document for posting of the disputed transaction; 

• Receive and check suspicious commission payment transactions;

• Check and approve transaction entries and standing instructions on the Mobile Money system; 

•  Ensure that documents in the record room are safely maintained; 

• Performs other duties as assigned. 

Place of Work: Head Office

How to Apply:

Interested applicants fulfilling the above requirements are invited to apply online through THIS LINK

For any inquiry contact us on 690

• Only short listed candidates will be communicated

• Hard copy or physical applications will not be accepted

• The Bank has the right to cancel the post advertised.