FH Ethiopia is a non-governmental organization engaged in relief and development activities. At FH, we operate under a set of guiding principles we call the “The Heartbeat”. This includes our Values, Vision and Purpose, which serve as the explanation of who we are and how we work as organization. Together we follow God’s call responding to human suffering and graduating communities from extreme poverty. FH Ethiopia would like to invite potential candidates to apply for the mentioned position:

Position:                      C-SAFE Officer 

Duty Station:              Mai Tsebri and Endabaguna

Duration of Contract: Temporary for six months 

Closing date:                July 20, 2023 

POSITION SUMMARY:

Responsible for planning, implementing, FH CSAFE Policy at the AP level and ensuring that any risk is timely captured and addressed.

Principal Responsibilities

1. Responsible for the rollout of the current C-SAFE operational manual through participation of the program team and the communities where FH Ethiopia works. 

2. Understand and identify locally appropriate, user-friendly and culturally sensitive communication channels for feedback at the project level.

3. Establish detailed work plans at the project levels for the rollout of C-SAFE, at the project level and ensure that set out processes, procedures and forms are consistently used at the project level.

4. Continuously communicate Information, Education, and Communication (IEC) material (sensitization materials) for the project staff and Donor/FH’s key messages for the community during food distribution. 

5. Continuously report operational work plans for the rollout of C-SAFE including processes and procedures of the project to the Country Advisor.  

6. Work closely with the local MEL staff to analyze trends in feedback received at the project level and continuously report to the project coordinator. 

7. Together with the project program teams, conduct C-SAFE assessments and evaluations, and follow up on the progress of feedback throughout the project implementation.

8. Provide periodic reports to the project coordinator regarding the status of and updates regarding project level C-SAFE cases.

9. Conduct community orientation sessions on C-SAFE and their roles and responsibilities toward a successful implementation of accountability and reporting mechanism. 

10. In collaboration with human resources (HR), conduct C-SAFE training and orientation at the project level.

11. Work closely with all concerned government experts at Zone as well as Woreda level. 

12. Strengthen the complaint feedback mechanism at all food distribution points, ensure feedbacks are well communicated and documented  

13. Provide technical support for all emergency Response Officer, Data Clerk and Commodity distributors in order to ensure the beneficiaries are well listened and their feedbacks are responded timely. 

14. Other duties assigned by the project coordinator.

Job Level Specification

• commitment to serving the poor and in full agreement with FH’s Christian foundation and beliefs as expressed in The Heartbeat: our Values, Vision, and Purpose.

• Excellent writing skills in English with proven ability to review plan/reports with donor requirements/standards,

• Computer literate in Microsoft Programs,

• Strong Interpersonal skills,

• Emotional maturity,

• Cross-cultural Sensitivity,

• Ability to work effectively under pressure.

• Able to self-manage a diverse and dynamic set of responsibilities, proactively solve problems and / or suggest viable solutions while advancing goals and objectives;

Education and Experience

• Degree in Agriculture, Rural Development, Natural Resource management, Psychology or other related fields

• Minimum of three years related experience and  preferably in a similar program or INGO.

Supervisory Responsibility

⮚The position has no supervisory responsibility. 

Language

• Proficiency in both spoken and written English; ability to read, analyze, and interpret general business periodicals, or government regulations. He/ She have the ability to write reports, understand the rural context, 

Distinguishing Competencies 

• Strong computer skill and knowledge in the area of MS word, MS Excel, MS Access, PowerPoint and email communication.

• Knowledge of USAID/BHA / and other Donors' Rules and Regulations.

• High level of initiative taking.

• High level of initiative taking.

Safeguarding Policy

FH strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. FH holds a zero-tolerance policy against sexual exploitation and abuse and harassment. FH expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that FH work is carried out in honest and fair methods, in alignment with the FH Heartbeat and safeguarding and associated policies. Violations to stated policies will be subject to corrective action up to and including termination of employment.

Safety & Security Responsibility

• Each FHE staff member should adhere to all pertinent policies concerning safety and security policy of FH. Lapses in safe conduct can jeopardize the health and welfare of all staff.

• Every FHE staff member has an obligation to learn and understand the security situation where they are located.

• Each FHE staff member should adhere to all pertinent policies concerning safety and security.  This includes, but not limited to, personal safety, road safety, etc.

• He/she has a responsibility to become familiar to social, cultural and other associated features of their duty stations;

• Abstains from inappropriate or offensive behavior that can put FHE in a difficult position, impair operations, and jeopardize the health and welfare of all staff of FHE.

• All FHE staff should promotes safe conducts and exercises caution in all work activities; staff should accountable for own personal and professional actions and conduct;

Gender Responsibility     

• Be aware of the stereotypes about women’s and men’s capacities, and discuss how they influence staff, in assigning responsibility, and in managing resources at unit and organization level.

• Be able to describe how gender issues relate to one’s job responsibilities and how gender equity can be promoted through the execution of those responsibilities.

• Be familiar with the local Gender Focal Point(s), and go to her/him to learn more about gender issues, or when there is a gender grievance or harassment issue to resolve

• Within each project and department, discuss FH’s Gender & Diversity and Sexual Harassment and sexual exploitation Policies, so that all staff are conversant with them.

• Refrain from any comments or gestures that indicate prejudicial views of female staff, especially female supervisors.

• In each Project and Head Office, ask women staff what changes would make it more “gender-friendly”, organization  and implement the recommendations

How to Apply

Female Candidates are highly encouraged to apply

Competent candidates should submit their application and updated CV’s ONLY to:         recruitment_fhe@fh.org

Candidates MUST refer the position title "C-SAFE Officer" on the subject line of their email and applications