The Senior Customer Service Officer

• Provides front office customer service support at the Branch

•  Handles account management transactions

• Respond to customer enquiries

• Handles cash and non-cash transactions and all customer requests at the branch.

Job Requirements

Educations

Bachelor Degree in Banking & Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.

Experience Requirement 

5 (Five) years of relevant experience in a Bank  

 Competencies Required

• Understands the basic mechanisms of general financial products and services

• Good knowledge of Bank’s accounting and procedures

• Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.

• Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system

How to Apply

Register using the following link https://tinyurl.com/38kt5dhk For more information contact Tel. +251115260795