Job Summary

The Spa Manager oversees the operation in Spa & Fitness, creates the tasteful environment, and is knowledgeable about treatments, products and services offered, also is aware of current market trends and is able to drive Spa & Fitness business in a creative and successful manner.

Duties and Responsibilities

• Manage and oversee all spa operations and spa staff.

• Implementing and maintaining Spa policies, systems and procedures, and managing The Spa on a day to day basis operationally. 

• Monitoring and ensuring standards are met and Guests’ expectations are exceeded.

• Ensuring to achieve monthly revenue budget.

• Assist and develop spa package with Sales, Marketing and PR consultant

Job Requirements

Qualifications

• Diploma in Spa Management and/or Hospitality/Tourism Management.

• Minimum 2 years’ experience at the same position in 4 stars’ international hotel chain

• Positive attitude toward supervising & leading a team

• Excellent written and verbal communication skills; customer service skills; teamwork; multitasking and Well-developed Computer Skills particularly MS Office, email

• Knowledge of use of guest activities, sport, games and spa

• Good trainer, able to facilitate at all levels

How to Apply

Submit your CV and copies of credentials and other supporting documents via email: Hr@bwplusaddisababa.com