Job Expired
Best Western Plus Pearl Addis
Hospitality
Food & Beverage Service
Addis Ababa
1 years
1 Position
2023-05-24
to
2023-06-23
Food & Beverage Service
Full Time
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Job Description
Job Summary
Providing consistent, fast and caring service. To serve guests following the F&B SOPs, and to increase food and beverage profitability.
Duties & Essential Job Functions
Provides efficient, prompt, trouble free, and courteous service by serving and setting tables
Accurately records, pre-checks, and picks up all food and beverage orders
Serves guests their food and beverage promptly and courteously
Sets tables as needed prior to guest arrival
Ensures that the working area and station are stocked with “mise-en-place” and kept clean and tidy at all times
Ensures the smooth running of the assigned station/outlet at all times
Maintains a thorough working knowledge of food and beverage menus, to be able to advise guests on selection and promote additional sales accordingly
Promotes additional sales by taking opportunities to up-sell, in a manner that is professional and courteous
Takes clear orders to kitchen production, and bar regarding beverages; registers orders according to hotel/resort procedures
Discuss with Banquet Manager regarding last minute arrangements to co-ordinate with kitchen production
Checks the restaurant reservations list frequently during the shift
Ensure customer satisfaction in the conference and banqueting function by providing efficient, prompt, trouble free and courteous service, set up, breakdown of conferences, meetings, conventions, and banquets based on event orders and guest needs.
Serves and refills food and beverage as required, and charges according to departmental procedures
Qualifications:
Minimum Selection Criteria:
Certificate or Diploma in a related field of study from accredited institution
Minimum 1-year experience as a waiter/ waitress for an international brand hotel
Strong communication skills (both spoken & written - English/Amharic Languages)
Ability to produce results on time and accurately
Submit your CV and copies of credentials and other supporting documents via email: Hr@bwplusaddisababa.com
Fields Of Study
Food & Beverage Service
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