Reports to:  Senior Coffee Programs Manager

Location:  Addis Ababa
Grade: 

Duration:

Travel: Domestic up to 30%

General Information              

TechnoServe works with enterprising people in the developing world to build competitive farms, businesses and industries. We are a non-profit organization that develops business solutions to poverty by linking people to information, capital and markets. Our work is rooted in the idea that given the opportunity, hardworking men and women in even the poorest places can generate income, jobs and wealth for their families and communities. With more than four decades of proven results, we believe in the power of private enterprise to transform lives.

Program Background Job Purpose

TechnoServe has assisted over 200,000 smallholder coffee households in East Africa to improve their incomes by increasing the quality of the coffee they produce, boosting their coffee production and linking them to premium markets. Going forward, TechnoServe is developing innovative approaches and partnerships with corporations to enable more smallholder coffee households in East Africa achieve livelihood security. In Ethiopia alone, TechnoServe has supported over 150,000 smallholder coffee households to improve their coffee productivity and to improve overall coffee business over the past 10 years. 

Job Purpose

Reporting to the Senior Coffee Programs Manager, the position will provide management of the monitoring and evaluation (M&E) components of the different Coffee Programs currently being implemented in Ethiopia.  The M&E Manager will work closely with the Senior Coffee Programs Manager, other program and Project managers, external consultants/contractors, as well as specific TechnoServe’s Coffee Initiative Regional team members in day to day job activities.  S/he will be responsible for Managing M&E data capture and analysis to support internal and external reporting functions through; Ensuring effective and timely implementation of the M&E work plan and survey delivery, managing farmer attendance database and best practice tracking for agronomy program, producing monthly scorecards, consolidating data for internal reporting (e.g., core indicators) and for external donors (e.g., results framework, donor reports) and analysing and interpreting survey results.

Duties and Responsibilities

 M&E Systems and Processes:

• Maintain and improve a framework, methodology, procedures, and responsibilities for monitoring and evaluating program performance in accordance with the logical framework and reporting requirements;

• Manage and maintain M&E systems for use throughout the project lifecycle;

• Undertake regular visits to the field to support implementation of M&E activities, including training, support and coaching to ensure compliance and constant improvement;

• Ensure quality control and identify where adaptations might be needed;

• Ensure adherence to the established M&E calendar for the duration of program that lays out start and end dates for major M&E deliverables, regular periodic analysis of data to identify and communicate lessons-learned, and regular periodic presentation of data and analyses to program management;

• Plan and oversee M&E data collection and conduct simple analyses for such data to ensure relevancy and accuracy on a regular basis;

• Under the guidance of Laterite team, review, monitor, and analyse reports for impact evaluation;

• Help to identify the cause of potential bottlenecks in implementation;

• Support the production of narrative and statistical reports for internal and external consumption.

Projects Evaluation: Baseline/End line Surveys:

• Prepare high level Ethiopia M&E surveys work plan annually;

• Manage the execution of farmer surveys as per the country high level M&E work plan. This would include training of the survey supervisors and equipping them with the necessary materials and information that is required for the survey;

• Develop a survey plan and budget for each survey well in advance of the survey’s scheduled start date; share the survey plan with relevant members of the ET and Regional teams; get sign off on the plan from Laterite, and sign off on the budget from line manager or Portfolio Manager;

• Work with Laterite in designing Surveys (Baseline, Mid line, End line) and uploading surveys ready for use as well as in sample selection for the surveys and other related studies;

• Manage execution of the survey plan and update Senior Coffee Programs Manager, Laterite and Regional team. This includes designing Field Daily Log report templates for each surveys to monitor survey progress and data inconsistencies;

• Data Monitoring and updating dashboards with any findings found from the data collected and sharing with the field using SurveyCTO and Stata.

• Prepare data audits for each survey including doing survey picture audits using Pycharm tool

• Carry out back check stats or checking back check and original data using STATA. This will involve selecting any inconsistent data or random selection for back check list and eventually preparing back check reports for sharing with the team

• Preparing set of Summary Statistics as per the timeline provided.

• Create final dataset and share with Laterite for final analysis

• Work closely with Laterite on final cleaning, analysis and reporting for the different surveys.

 Manage the Farm College Attendance Database

• Manage and supervise data entry clerks and direct reports to enter all data and review all data entry by the agreed upon timeline;

• Manage back-checking of data entry as per the SOPs;

• Running do-files or cleaning data or data verification using STATA and preparing results in the required format;

• Prepare and deliver Attendance Scorecard to country managers, Laterite and Regional teams;

• Draft a Sign up, 3-month form and Pre-Populated Attendance sheet templates and ensure proper translations and all feedback is incorporated;

• Integrate feedbacks suggested by Laterite and Regional teams in all attendance data.

 Monitoring the Farm College Training Attendance

• Doing frequent data checks on the attendance and visits

• Provide feedback to agronomy team on data quality; and planning monitoring systems (participation in FT modelling and engaging M&E team on different kinds of M&E systems to monitor the attendance data

• Designing BA spot check survey annually or bi annually

• Designing attendance survey by M&E team annually or bi annually. 

• Monitoring spot check and attendance survey using the Google drive and SurveyCTO.

• Preparing reports of the survey and cleaning the attendance database based on the reports of the survey.

 Manage agronomy surveys and all field data (Farm support, Agroforestry and Demonstration plots surveys) 

• Work closely with Laterite team in designing surveys, sample selection and uploading for use;

• With support from laterite, support in preparation and review of all data collection materials in English and local languages. This includes refining survey materials including giving relevant examples for ease of understanding;

• Work closely with Laterite on final cleaning, analysis and reports for all surveys;

• Develop a dashboard that automatically updates progress from Survey CTO tracker and daily field log for all the surveys;

• Monitoring the dashboard and reviewing any uncommunicated feedbacks to the field weekly using Survey CTO and dashboard tools;

• Data Monitoring and updating the dashboard with any findings found from the data collected and sharing with the field by using SurveyCTO and Stata.

• Review the weekly report before it is shared to the field team;

• Aggregate and clean data and prepare Data Audit for all the surveys;

• Determine and plan for back-checks based on weekly progress and develop back-check surveys alongside required instructions to field team.

• Preparing set of Summary Statistics according to the plan.

• Preparing picture audits using Pycharm tool as per the timeline.

• Preparing back check stats as per the timeline.  

 Support in management Wet mills and dry mills data and audits reports

• Supporting Laterite and Sustainability team in designing Wet Mill and dry mills Audit Surveys (Baseline, Midline, end line) and uploading surveys for use;

• Developing Dashboard tool with guidance and learnings from the Laterite team;

• Ensure wet mill team is collecting the required data. Monitoring Dashboard, communicating feedback and providing clarification on data issues;

• Documenting all feedback and issues on Dashboard and making follow ups with the team;

• Giving support on Analysis of Wet Mill Audit Data and reporting.

• Designing M&E surveys for wet mills as requested

Coordination of Country M&E activities and Personnel Management:

• Preparing Farm College Donor Attendance Scorecards for Quarterly and Annual reporting or as required;

• Preparing Tree planting/Distribution quarterly and annual reports or as required by the regional team;

• Overall coordination and quality monitoring of Coffee M&E team’s input and work content;

• Work closely with the Laterite team and other evaluation teams where need be and with the country coffee teams of Program Managers in ensuring all M&E deliverables are achieved on timely basis;

• Field test all materials in conjunction with the team and provide feedback on improvements;

• Provide coaching, direction, and leadership support to coffee M&E team members in achieving results;

• Ensure relevant country M&E information is shared and flows transparently within the program team and to other organizational levels, as appropriate;

• Ensure that lessons learned in one area of operation are applied elsewhere, as appropriate;

• Work with program staff to identify M&E needs especially for M&E team and for the data collectors and provide training, as appropriate.

Job Requirements

• Bachelor’s Degree in Economics, Statistics and related field with a minimum of seven (7) years or Master's Degree with 5 years work experience in M&E;

• Experience working on Excel and Stata for data analysis please take note that knowledge and experience on STATA is mandatory;

• Experience managing team members;

• Ability to balance multiple priorities and meet deadlines;

• Ability to work both independently and as part of a team;

• Excellent oral and written communication skills a must – The candidate should be able to communicate excellently in both English and Amharic;

• Ability to develop well written, cohesive analyses and reports;

• Personnel management experience required;

• Willingness to travel to the field regularly

Success Factors:

Competency is a combination of knowledge, skills and abilities (KSAs) directly related to successful performance on the job.

Core Competencies include:

• Integrity and honesty: Is widely trusted; seen as a direct, truthful individual; presents truthful information in an appropriate and helpful manner; keeps confidences; admits mistakes; does not misrepresent himself or herself for personal gain.

• Team Work/ Relationships:  Works co-operatively and flexibly with other members of the team with a full understanding of the role to be played as a team member and/or leader, to achieve a common goal.  Ability to build and maintain effective relationships and networks.

• Learning attitude:  Proactively takes advantage of opportunities to learn. Actively identifies new areas for learning; applies and shares new knowledge and skill appropriately.

• Diversity/Inclusiveness:  Demonstrates an understanding and appreciation for diversity and supports diversity efforts. Interacts effectively with and inclusively with people of all races, cultures, ethnicities, backgrounds, religions, ages, and genders.

• Communication:  Expresses ideas effectively in individual and group situations. Listens effectively; shares information, ideas and arguments; adjusts terminology, language and communication modes to the needs of the audience; ensures accurate understanding; acts in a way that facilitates open exchange of ideas and information; uses appropriate non-verbal communication.

• Decision making/Problem Solving:  Is able to analyse situations, diagnose problems, identify the key issues, establish and evaluate alternative courses of action and produce a logical, practical and acceptable solution.  Is able to make effective decisions on a day-to-day basis, taking ownership of decisions, demonstrating sound judgement in escalating issues where necessary.

• Results Oriented/ High Quality Deliverables:  Stays focused on the efforts necessary to achieve quality results consistent with programmatic or departmental goals. Demonstrates the ability to achieve effective results; works persistently to overcome obstacles to goal achievement. Accomplishes tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks.

• Planning & Time Management:  Establishes a course of action for self and/or others to accomplish a specific goal. Effectively plans, schedules, prioritizes and controls activities; identifies, integrates and orchestrates resources (people, material, information, budget, and/or time) to accomplish goals. Prioritizes work according to the program or department’s goals, not just own job responsibilities; manages own time effectively.

• Business Acumen:  The ability to use information, ask the right questions and take decisions that make an impact on the overall business performance. 

How to Apply

Qualified and interested applicants should Click here to apply or click on this link and submit a cover letter resume as a single document (either Word or PDF) by May 5, 2023. Applications will be reviewed and considered as received/on a rolling basis. Only applicants meeting minimum qualifications will be contacted. Please note that we are not accepting CVs that are not sent through the indicated link.  

TECHNOSERVE ENCOURAGES DIVERSITY AT ALL LEVELS AND ACROSS ALL FACETS OF OUR ORGANIZATION. WITH THIS COMMITMENT TO DIVERSITY, WE ARE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER AND DO NOT DISCRIMINATE ON THE BASIS OF GENDER, RACE, COLOR, ETHNICITY, RELIGION, SEXUAL ORIENTATION, GENDER IDENTITY, AGE, DISABILITY, AND ALL OTHER PROTECTED CLASSES. 

Women are highly encouraged to apply

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