Our company is looking for a customer service agent who provides customer service with a mindset that accurately registers customer information to process payment for services and provides a receipt.

Salary: 4860 Birr

Duties and Responsibilities:

• Schedule patient appointments based on arrival and assign a physician

• Assign patients rooms for admission and process discharge 

• Print patients' results and medical requests are given to patients based on their needs

• Reply to phone calls, SMS, Telegram, & email according to the protocol

•  Receive payment by cash, check or credit

• Process deposits for in-patients

• accurately process sales using cash registers, scanners or equipment

• balance sales and receipts according to company procedure

• maintain accurate records of transactions

• provide answers to Service and payment-related queries

Job Requirement:

Education & Qualification

• At Least Grade 12th Completion and at most BA in accounting and finance.

• Basic Mathematical Knowledge.

Skill and competence

• communication skills

• information processing ability

• numeracy skills

• Ability to operate relevant electronic equipment -can be trained on the job

• Basic Computer skills

• Accuracy and attention to detail

• problem-solving skills

• strong customer service skills

• Ability to work independently

• integrity and honesty

How to Apply:

• Submit your applications through telegram using @kala102

• N.B: Mention the position you are applying for on your applications