The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer inquiries, handle cash and non-cash transactions and all customer requests at the branch.

Job Requirement

Qualification:  Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields

Experience:At least four (4) years of banking experience

Required Competencies

• Understands the basic mechanisms of general financial products and services.

• Good knowledge of Bank’s accounting and procedures.

• Ability to respond to basic client inquiries and instructions and the capability of advising and resolving most issues and requests.

•  Excellent command of Microsoft Excel and good command of Microsoft Visio.

Location: Dire Dawa District Office

How to Apply

Submit your CV along with your application letter and copies of non-returnable supporting credentials in person to District Office, found in Dire Dawa City or through post P.O.Box 1391 Dashen Bank Dire Dawa District Office, Dire Dawa City