The Ethiopian Red Cross Society (ERCS) wants to recruit employees in the following vacant positions the details of which are mentioned bellow.

About the Ethiopian Red Cross Society

The Ethiopian Red Cross Society (ERCS) was established in 1935 and is one of the oldest and largest humanitarian organizations in Ethiopia. ERCS provides services to communities affected by natural and manmade disasters through the provision of emergency responses, ambulance and first aid, family reunification, essential drugs, water and sanitation, and other humanitarian services. ERCS also runs disaster risk reduction programs with the aim of creating resilience households and communities. Currently the ERCS has a structure consisting of 11 Regional Offices, 34 Zonal Branches and 131  District/Woreda Branches, 599 Woreda Red Cross Committee  and 5871 Kebele Red Cross  committees.

Job Summary

Under the general supervision and guidance of Restoring Family Links Coordinator, senior RFL Data Administration officer involves and contributes in planning, directing, coordinating and controlling the overall RFL data operations of the Society; Undertakes and facilitates the operation and management of all ERCS RFL Database technical issues like data entry procedures, creating beneficiaries and adding enquirer in the database, creating and closing tasks, closing and reopening the activities, archiving, tracking of statistics and generate reports from FLANSWER database; Performing data administration tasks on the  Family Links database (FLANWSERS) this includes; Assess the capacity and facilities of branches, identify their internet network  strengthen, IT equipment, provide training for the branches staffs, create user name and password for staffs and volunteers  and rollout the database to  branches with nearby continuous technical support of  the branch RFL officers, focal persons and volunteers; Accomplish data administration tasks with a very high standard  quality and accuracy in all data entry procedures that synchronize to the RFL working guidelines and  procedures in a methodical, timely manner

Specific Duties and Responsibilities

• Undertakes and facilitates the operation and management of all ERCS RFL Database technical issues like data entry procedures, creating beneficiaries and adding enquirer in the database, creating and closing tasks, closing and reopening the activities, archiving, tracking of statistics and generating reports from FLANSWER database, etc.

• Performing data administration tasks on the Family Links database (FLANWSERS) this includes: Entering RFL data in the system, updating tracing cases into the Database; Filing cases chronologically; generating reports on demand;

• Offering training services to ERCS headquarters and branch RFL staff and volunteers on how to operate the database, data entry procedure, generate different reports, track the status of tracing cases, database management, and data protection code of conduct and on other issues related to the RFL database.

• Assess the capacity and facilities of branches, identify their internet network strength, and IT equipment, provide training for the branches staffs, create user names and passwords for staff and volunteers and rollout the database to branches with nearby continuous technical support of the branch RFL officers, focal persons and volunteers;  

• Accomplish data administration tasks with a very high standard of quality and accuracy in all data entry procedures that synchronize to the RFL working guidelines and procedures in a methodical, timely manner;

• Track the statuses of tracing cases, and the statistics of Red Cross Messages (RCMs), safe and well messages, Health and Welfare cases and BBC tracing requests from the FLANSWER database and provide updates and reminders for the ERCS branches, Migration and RFL coordinator and  RFL officers, ICRC  and other national society as per the standard of  the national society RFL working procedure guideline;

• Check and enter  all incoming, outgoing and domestic tracing cases in Family Links Answer (FLANSWER) database, forward to the ICRC,  National Society or ERCS branches, follow up,  and request updates from them;

• Performs  the process of  reviewing, sorting, and entering BBC Tracing request statistics in the database  and  forward to ICRC;

• Preparing timely weekly, monthly, quarterly, biannually, annual and on-demand  base reports,  analysis of the RFL tools data   and reporting regularly to the Migration and Restoring and Family links coordinator considering in  Ethiopian calendar for ERCS  and   Gregorian calendar for ICRC and other partners;

• Build, establish and maintain good and professional working relationships with the RFL officers, the coordinator, volunteers and other external partners at the office and field level.

• Carrying out monitoring and evaluations about the database objectives in headquarters and branches, carrying out data quality checks on FL Answers, and monitoring the program progress.

• Contributing to the review and evaluation of the progress of the RFL service data registration and ensuring that the system follows the guidelines and procedures including the attendance of and participation in team meetings and regular supervision

• Demonstrating a clear understanding and knowledge of case management and directing the staff to ensure proper service delivery, outcomes and accurate/timely reporting.

• Take part in the good functioning and management of the unit and branches in particular by supervising, coaching and training the staff carrying out RFL activities at HQ RFL unit and branches RFL officers, focal persons and volunteers and/or social workers;

• Assists  to upgrade the level and quality of  RFL service of the Society, in standardized quality and  easily accessible  way;

• Registers all restoring family links services beneficiary data in a designed database management system which is designed for that specified purpose,

• Facilitates in piloting and  the  implementation of applying the new RFL tools at the field level when it is designed as an emergency response; 

• Ensures  adequate treatment, follows-up and entering  of all individual cases in the database and hard copy according to established procedures, including full respect of  the beneficiary’s consent, best interest, confidentiality and protection of beneficiaries;

• Initiating purchase requests and store requisitions for materials needed for data administration and helping in annual planning and budgeting for tracking and data administration.

• Maintaining the tracing database program and keeping client files up to date

• Prepare success stories of tracing cases and upload the national society website with the consultation of communication and ICT professionals

• Performs other related duties and responsibilities of the tracing program as assigned by the Migration and Restoring family links coordinator.

Work Unit: Disaster Risk Management (DRM) Department

Reports to: Migration and Restoring Family Links Coordinator

Terms of employment: - Contract for one year

Job Requirements

Qualification Requirements:-

• Second/First degree in computer science/ information technology/ Management Information Systems and

• 6/8 years relevant experience and, out of which 2 years in Database Administration Experience. 

How to Apply

We invite candidates meeting the required qualifications to fill out the employment application form with the indicated link CLICK HERE

Please note that we ONLY consider those who filled in the application form and send us back.  We regret to inform that we do not accept CV at this stage.

We live for Humanity!