• Junior Customer Service Officer Respond to customer inquiries and resolve. Maintain customer database and update periodically. Assist customers in depositing and withdrawing cash. Refer complex issues to the management.

Job Requirement

• Educational Qualification:  BA Degree in Accounting, Management, Marketing, Economics, Banking & Finance

• Work Experience:  No prior experience is required (shall sit for a competency test

• Year of graduation: Graduates of 2022 or Tahsas 23, 2014 E.C and Recent.

• CGPA: 2.75 and above

• Age: Below 26 years of age and must be able to bring 8th grade certificate and Kebele Identity Card up on application

Additional job requirements & key competencies

• Work experience in business development, sales, and structuring and negotiating business deals will be equivalent.

• Ability to take ownership of high profile relationships, effectively listens to customers’ issues, and deal with difficult problem solving multiple facets and variables in non-standardized situations.

• Effective oral and written communication and time management skills

• Innovation, Customer Focus and Digital Awareness

Place of work: Addis Ababa

How to Apply

Deadline: April 15, 2023 to:

Submit your non-returnable updated CV and copies of relevant credentials in person at Hibret Bank S.C.  Human Capital Business Partnering Department  Head Office Building [Hibir Tower, 14th floor] in front of AAU School of Commerce  Addis Ababa

No. Applicant’s Name that begin with Alphabet Registration Date
1 A and B Monday – April 10, 2023
2 C-G Tuesday – April 11, 2023
3 H-M Wednesday – April 12, 20223
4 N-S Thursday – April 13, 2023
5 T-Z Saturday – April 15, 2023