SPECIAL VACANCY ANNOUNCEMENT (SVN)

Open to Internal & External Candidates

Vacancy No. IOM-SVN/0036/23

Position Title Senior Programme Assistant- Feedback and Learning

Duty Station Addis Ababa, Ethiopia

Classification G-6

Type of Appointment Special Short Term- 9 months with possibility of extension

Estimated Start Date As soon as possible

Posting Period 31.03.2023 to 07.04.2023

The International Organization for Migration (IOM) is the UN Migration Agency with 174 Member States. IOM works closely with governmental, intergovernmental, and non-governmental partners in the field of migration. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to the principles of Accountability to Affected Populations (AAP), an active commitment by organizations engaging in direct assistance to populations in need of aid, to use power responsibly by taking account of, giving account to and being held to account by the people they seek to assist. IOM Ethiopia is committed to involve people affected by crisis and other destabilizing factors in key decisions and processes that impact them and have effective communication and feedback channels that engage diverse members in a community, especially those most vulnerable and marginalized. AAP promotes people-centred approach that reinforces the broader accountability of the organization to all stakeholders including donors, governments, and Member States.

Under the overall supervision of the Senior Programme Support Coordinator and direct supervision of the Programme Support Unit (PSU) National M&E Officer, the successful candidate will support the establishment of AAP system and functional CFM mechanism-collation, analysis, and reporting of community and programmatic feedback on IOM  Addis Ababa Programme Office.

Responsibilities and Accountabilities:

·       Support the MEAL team in strengthening the Missions’ AAP system and functional and locally tailored CFMs.

·       Support the MEAL team in incorporating AAP into the project cycle management from assessment to implementation, monitoring and evaluation.

·       Support the MEAL team in the developing and implementation of IOM’s Accountability to Affected Populations (AAP) framework into tangible action plans and practices.

·       Support the MEAL team and the Mission in mainstreaming AAP across all IOM programmes and programme management cycles.

·       Support coordination and management of the Mission wide multiple Community Feedback Mechanism (CFM) including the phone hotline among and between field-office staff, CFM focal points, Information Managers, and Programme Managers.

·       Provide technical support in reviewing and monitoring the CFM through surveys, focus groups discussions, key stakeholder's interviews, etc, and suggest action plans to improve IOM’s accountability to the affected population.

·       Coordinate and facilitate capacity building activities for IOM and partners staff to improve understanding of AAP and Communication with Communities (CWC) principles and approaches.

·       Collate, analyze and share summarized CFM reports and recommendations regularly to improve internal controls and enhance the efficiency and quality of the Mission’s programme implementation.

·       Mentor and manage on-call and regular staff under her/his supervision including the hotline operators

·       Support the Office  and the National M&E Officer in advocacy and networking for improved understanding of and adoption of AAP principles and approaches in the humanitarian response, maintaining the interlinkage with IAAWG-E/CBCM/PSEA networks.

·       Perform other related duties as assigned.

Job Requirements

Education

·       Bachelor’s degree or Diploma in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution.

Experience

·       Six years for Diploma or four years for Degree holders

·       Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations;

·       Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,

·       Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.

·       Experience of MEAL in emergency, resilience and recovery programme response settings

·       Experience stablishing AAP system and Feedback and Complaint Mechanism

Languages

·       Fluency in English (oral and written) is required.

·       Working knowledge of other local languages is desirable.

Skills

·       In depth knowledge of the broad range of migration related subject areas dealt with by the Organization; and,

·       Knowledge of UN and bilateral donor programming.

·       Knowledge of financial rules and regulations.

·       Data analysis and presentation skills using excel, PowerPoint, SPSS,

·       Report writing skills

Values and competencies

The incumbent is expected to demonstrate the following values and competencies:

Values:

Inclusion & respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion wherever possible.

·       Integrity & transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

·       Professionalism: Demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies

·       Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

·       Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

·       Managing and sharing knowledge: Continuously seeks to learn, share knowledge, and innovate.

·       Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

·       Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring, and motivational way.

Managerial Competencies

·       Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

·       Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

·       Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

How to Apply

For applicants to be considered, applicants are required to apply via CLICK HERE indicating the short vacancy number and position title as mentioned in the short vacancy notice he/she applied for in the email Subject line. Any application without this information in the subject line will be excluded from the applications and attach the following:

o   Motivation/Application letter

o   CV (written in English) with three professional referees and their contacts (both email and telephone)

o   Copies of Academic Certificates from Accredited Universities

Only shortlisted candidates will be contacted.

We strongly encourage qualified female applicants.

Posting Period:

From 31 March 2023 – 07 April 2023