Job Expired
Safaricom Telecommunications Ethiopia PLC
Dessie
4 years
1 Position
2023-03-29
to
2023-04-03
Business Administration
Economics
Marketing & Salesmanship
Full Time
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Job Description
Territory Account Managers serve as intermediators between clients and the organisation, managing both sales and long term relations with the client. They have knowledge about products and services and develop contracts with customers.
Technical / professional qualifications:
Marketing, Sales, Business administration or Economics Degree, or relevant degree with over 4 years’ experience in sales, marketing, customer/account management.
Post graduate certification in Sales & Marketing, business administration will be an added advantage.
Exposure in Service and/or Customer management for major corporate clients, commercially savvy with a detailed understanding of the technologies the company is selling and issues that typically arise
Industry certifications would be an added advantage (ITIL Foundation, MCP/MCSE, CCNA etc.)
Understanding of English and local language both written and spoken.
Literacy in basic computer applications such as MS word, excel, outlook, etc.
Ability to cope with pressure from customers while delivering quality service.
Ability to accurately perform cash transactions.
Knowledge of Telecommunication products and services.
Good listening and critical problem-solving skills.
Well-developed presentation skills with attention to detail
Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills.
Customer handling, Account management and customer retention skills
Place of Work: Desiee
If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the career portal and then Click on THIS LINK to apply. Remember to attach your resume.
Fields Of Study
Business Administration
Economics
Marketing & Salesmanship