Job Expired
Marketing Operations Manager
World Vision Ethiopia
Business
Marketing Management
Addis Ababa
8 years
1 Position
2023-01-20
to
2023-01-27
Journalism, media studies and communication
Marketing Management
Full Time
Share
Job Description
With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Employee Contract Type:
Local - Open Ended Employee
Major Responsibility
Lead in the development of a national marketing plan as a part of the overall Communications & Marketing strategy, ensuring subsequent operating implications are realised to ensure an efficient and integrated framework exists
Provide overall leadership and ownership of all local income streams into the national office
Manage Development of new local fundraising products, such as; child sponsorship, community sponsorship, major donor offerings, fragile or emergency offerings, event products, corporate products,IGAs are developed and refined to continuously engage and gain support from local private individuals and corporations
Manage the profit and loss analysis, tracking, and reporting of all local fundraising products in partnership with Finance
Manage Development of new CRM system and workflow, ensuring digital-first applications are integrated into public platforms such as websites and social media, and internal platforms such as Finance systems
Ensure products and platforms are developed in collaboration with Public Engagement and Supporter Engagement teams
In partnership with senior leadership, represent World Vision Ethiopia with sponsors, donors, partners and corporations
Ensure the Integrated Communications Coordinators in Field, Technical Programmes, Grants, and Emergencies (HEA) receive on-going support, capacity building, instruction and guidance from the Marketing Operations Unit
Develop plan to engage World Vision Ethiopia staff for internal culture and behaviour change, ensuring that a customer service culture is being developed across all teams in the country
Lead and supervise the staff of the Marketing Operations Unit (consisting of product development, IGA establishment, marketing technology, and customer relationship management (CRM) systems) ensuring that clear roles and responsibilities across the specialist units results in highly effective teamwork and efficient collaboration
Increase the quality and quantity of responsive and proactive communications projects
High performance of the team is ensured through the leading of; goal setting, prioritisation, process management, and relationship management
Manage key relationships with external local partners, freelancers and suppliers
Job Requirements
8-years experience managing marketing teams, in international humanitarian and development sector, not-for-profit or charity sector, social enterprise or for-purpose business sector, or other creative and social industries
Demonstrated experience managing external partner relationships, such as with banks, corporations, or digital agencies
Advanced technical skills in several of the major areas of the job, such as; marketing operations, product development, CRM, fundraising technology application development
Proven experience of training and capacity building of others
Advanced level of computer proficiency, Mac and PC
Experience working with children and youth
Degree in Marketing, Communications, Business, Media, Journalism, Arts or similar
Professional certifications in any of the technical areas of marketing or business development
How to Apply
Interested applicants should follow the below link to apply CLICK HERE
World vision has zero tolerance towards abuse and exploitation of children and vulnerable adults. Every prospective employee, volunteer, and intern is obliged to comply by world vision’s child and adult safeguarding policy."
Fields Of Study
Journalism, media studies and communication
Marketing Management
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