Job Expired
Guest Relation Officer
Inter Luxury Hotel
Hospitality
Hospitality Management
Addis Ababa
2 years
1 Position
2022-11-11
to
2022-11-20
Hospitality, Food Service and Tourism Management
Hotel Operation
Full Time
Share
Job Description
A Guest Relation Officer, also known as a Guest Relation Coordinator or Guest Relation Specialist, is a customer service-oriented employee who essentially greets hotel guests. From escorting guests to rooms to assisting in arranging reservations, Guest Relation Officers ensure a pleasant and satisfying stay at a hotel. They also handle guest complaints, assist with the check-in process and explain all facility amenities, such as pool areas and restaurants.
Job Requirements
A graduate form a recognized college/university Degree in Hotel Management or Hospitality Management and other related fields.
With a minimum of two years experiences in a similar capacity / function in an international four or five-star hotel.
Good guest interaction skills.
Good listening skills. Sound decision making.
Good interpersonal and communication skills.
Leadership/People management.
Must be able to read, speak, write, in the primary language used in the workplace.
His/her behavior and personal appearance will always be geared to the objective of being an example to all other staff within the Hotel.
He/she will strive to use a polite language and well-groomed in his/her relation with the Hotel guests, colleagues and staff
How to Apply
Submit your application, non-returnable CV, copies of documents and other relevant testimonies via email: hr@interluxuryhotel.com or mihret.negash@interluxuryhotel.com or in person to Inter Luxury Hotel, Guinea Conakry (Tito) Street, located around Kazanchis area, to the Human Resource Office. For further information contact Tel. +251115180444
N.B: Mention the name of your position in the subject
Fields Of Study
Hospitality, Food Service and Tourism Management
Hotel Operation
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