I. About TechnoServe

TechnoServe works with enterprising people in the developing world to build competitive farms, businesses and industries. Founded in 1968, we are a nonprofit organization that develops business solutions to poverty by linking people to information, capital and markets. Our work is rooted in the idea that given the opportunity, hardworking men and women in even the poorest places can generate income, jobs and wealth for their families and communities. In East Africa, we operate in Ethiopia, Kenya, Rwanda, Tanzania, and Uganda. Across the region, we implement a range of large-scale value chain interventions, agribusiness programs and entrepreneurship/economic empowerment projects. With more than four decades of proven results, we believe in the power of private enterprise to transform lives.

II. About the Project

LI-WAY is a five-year program implemented by a consortium of partners composed of SNV Netherlands

Development Organization (SNV), Mercy Corps (MC), TechnoServe (TNS) and Save the Children

International by the financial support from the Swedish International Development Cooperation Agency

(Sida). The overall objective of the program is to contribute to sustainable poverty reduction and social

stability in Addis Ababa. The specific objective is to improve the livelihoods situation of 200,000 poor

people, of which at least 50% are women and 75% youth, by increasing their income and access to

economic opportunities. The program is achieving this through activating, catalyzing and promoting

market-based solutions to address systemic constraints that undermine the potential of selected subsectors in creating jobs and increasing income for women, youth and the poor in Addis Ababa In this engagement, TechnoServe is focusing on Growth Sector firms, aiming to boost employment opportunities by increasing the performance of medium and large manufacturing firms in and around the city.

III. Position Description

The MRM Specialist is responsible for

·  Managing the design and regular update of the IMT (Intervention Management Tool) for each intervention

· Engaging and supporting Intervention Leads and broader consortium Li-WAY MRM team

·  Learning and Knowledge Management

· Developing new data collection tools and training materials.

· Designing and implementing intervention survey plan

·  Preparing regular reports in collaboration with LI-WAY team in a timely manner

IV.     Duties and Responsibilities

Manage the design and regularly updating the IMT (Intervention Management Tool)

o    Update the design of the IMT with Intervention Leads and MEL manager.

o    Regularly review the MRM section of IMT (Intervention Management Tool) every quarter. 

o    In collaboration with Intervention Leads and MEL manger, design/update results chain for each intervention.

o    Ensure results chains and other IMT tools incorporate gender responsive indicators and measurements.

Providing support to Technical Team and broader consortium LI-WAY MRM team   

o    Regularly engage and support technical team, from diagnosis to implementation (full intervention cycle)

o    Review research tools and provide guidance for technical team.

o    Carry out landscape and case studies as necessary.; Carry out regular ad hoc action research as required by technical team. 

o    Review literature to collect secondary data and provide background on intervention specific thematic areas.

o    Participate in brainstorming sessions with technical team

o    Conduct action research, when necessary, and provide feedback to technical team Participate in regular LI-WAY MRM team meetings

o    Prepare regular reports to LIWAY MRM team on the progress of Growth Sector interventions and the corresponding IMT

Learning and Knowledge Management  

o    Capture learning from progress reports, client meetings and partner visits

o    Manage online files using Google Drive (this includes creating profile and organizing file for each intervention, client and/or partners).

o    Share learning internally to TechnoServe and externally to the border Li-WAY consortium and other stakeholders. 

o    Create and maintain folders for each intervention, including sub folders for diagnosis, concept note, proposal, results measurement and impact

o    Control file versions and set standards for sharing and editing.

o    Regularly collect progress update reports from partners and file accordingly

o    Maintain a database of profile of partners, stakeholders and other relevant clients.  

Developing new data collection tools and training materials

o    Design and prepare forms for effective data collection, such results monitoring tool, and manage preparation of forms and distribution to partners.

o    Test first draft of questionnaires and collect feedback

o    Provide coaching and feedback on data collection tools and templates; as well as follow up coaching and support

o    Facilitate/deliver data collection tools and deliver related training; Provide Continuous coaching and feedback on data collection tools and training

o    Organize trainings for enumerators and supervisors; Organize payments for training to enumerators and supervisors as well as data collection team.

o    Configure tablets to pull monitoring contents from online system at the same time sync with the system.

o    Monitor online tablet base training observation, evaluation and aggregation.

Designing and implementing intervention surveys

o    Design and implement evaluation surveys, including developing the work plan and budget for surveys; facilitate and deliver survey related training; Assist in survey development

o    Manage implementation of evaluation surveys, including overseeing data collection, ensuring data quality, and analyzing data and report writing. 

o    Adjust survey materials; Ensure the translated survey materials are congruent with the original language and check formatting.

o    Responsible for online survey programming

o    Assure survey quality using built in algorithms (SurveyCTO and Google sheets)

o    Configure tablets and push survey questionnaires to tables.

o    Test questionnaires using tablets and provide feedback.

Prepare regular reports in a timely manner.

o    Respond to data and customized report requests in a timeline manner

o    Prepare accurate progress summaries from partners, firms and other stakeholders in advance and share to team coordinator and LI-WAY MRM team.

Fulfill other duties and responsibilities:

o    Prepare miscellaneous different tools, materials to support project implementation

o    Assist in development of a new/existing system to collect data from the field

o    Support evidence-based management and decision-making

o    Implement the project’s Learning Agenda, together with technical lead coordinator and MEL Manager.

o    Any other duties assigned by the MEL Manager

Job Requirements

V.            Required Qualifications and Capabilities

• A true passion for and commitment to fighting poverty and economically empowering youth and advancing gender equity.

·          Experience working in relevant geographies; Knowledge of, familiarity and experience working with private sector companies in Ethiopia

• Preferred to have practical experience in working or carrying out studies in the manufacturing sector.

· Bachelor’s Degree in Economics, Statistics, Social Science and related field with a minimum of 5-7, Master’s Degree 3- 5 years’ experience in managing data

·Computer savvy: experience with software programs related to data analysis including a high level of proficiency in Excel

· Experience deploying and using digital tablets for data collection

·Ability to balance multiple priorities and meet deadlines.

· Ability to work both independently and as part of a team.

·Fluency in Amharic and English; Oral and written communication skills that are clear and concise in both languages  

·Keen attention to detail and highly organized

· Strong interpersonal and cross-cultural skills

Attributes:

· Strong and very detailed oriented when planning and preparing documents

· Problem solver, structured thinker with high attention to detail

· Innovative mindset; learning attitude; curious

· Strong interpersonal and cross-cultural skills; effective negotiation skills

·Flexibility and ability to adjust to rapidly changing circumstances

·Committed to quality and achieving impact; motivated; high level of integrity and honesty

Preferred Qualifications and Capabilities

· Fluency in at least one Ethiopian language besides Amharic

· Fluency in data management/client management software (i.e. SurveyCTO)

VI. Success Factors:

Competency is a combination of knowledge, skills and abilities (KSAs) directly related to successful performance on the job.

Core Competencies include:

• Integrity and honesty: Is widely trusted; seen as a direct, truthful individual; presents truthful information in an appropriate and helpful manner; keeps confidences; admits mistakes; does not misrepresent himself or herself for personal gain.

• Team Work/ Relationships:  Works co-operatively and flexibly with other members of the team with a full understanding of the role to be played as a team member and/or leader, to achieve a common goal.  Ability to build and maintain effective relationships and networks.

• Learning attitude:  Proactively takes advantage of opportunities to learn. Actively identifies new areas for learning; applies and shares new knowledge and skill appropriately.

• Diversity/Inclusiveness:  Demonstrates an understanding and appreciation for diversity and supports diversity efforts. Interacts effectively with and inclusively with people of all races, cultures, ethnicities, backgrounds, religions, ages, and genders.

• Communication:  Expresses ideas effectively in individual and group situations. Listens effectively; shares information, ideas and arguments; adjusts terminology, language and communication modes to the needs of the audience; ensures accurate understanding; acts in a way that facilitates open exchange of ideas and information; uses appropriate non-verbal communication.

• Decision making/Problem Solving:  Is able to analyze situations, diagnose problems, identify the key issues, establish and evaluate alternative courses of action and produce a logical, practical and acceptable solution.  Is able to make effective decisions on a day-to-day basis, taking ownership of decisions, demonstrating sound judgement in escalating issues where necessary.

• Results Oriented/ High Quality Deliverables:  Stays focused on the efforts necessary to achieve quality results consistent with programmatic or departmental goals. Demonstrates the ability to achieve effective results; works persistently to overcome obstacles to goal achievement. Accomplishes tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks.

• Planning & Time Management:  Establishes a course of action for self and/or others to accomplish a specific goal. Effectively plans, schedules, prioritizes and controls activities; identifies, integrates and orchestrates resources (people, material, information, budget, and/or time) to accomplish goals. Prioritizes work according to the program or department’s goals, not just own job responsibilities; manages own time effectively.

• Business Acumen:  The ability to use information, ask the right questions and take decisions that make an impact on the overall business performance.

Job Specific/Technical Competencies include:

• Computer Literacy: Demonstrates knowledge and ability to use specific computer programs or applications for own functional area. Has the ability to improve performance by integrating new and existing technology into the workplace.

• Donor/Partnership Management: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, or organizations to help achieve business goals.

• Analysis, Research, Report Writing: Experience in business planning and analysis, modeling for feasibility and execution. Able to analyze and express oneself clearly in business writing.

• Innovative Mindset: Curious inquiries, asks questions and seeks out information from multiple sources, learns from mistakes, sees change as an opportunity.

Managerial Competencies

·Emotional Intelligence: The act of knowing, understanding, and responding to emotions, overcoming stress in the moment, and being aware of how your words and actions affect others. Emotional intelligence consists of 4 attributes: self-awareness, self-management, social awareness, and relationship management.

·Strategic Thinking: Managers should recognize key actions, underlying problems, make connection and patterns, see consequences and implications. Anticipates obstacles realistically and plans ways to deal with them.

·Staff Development: managers are required to work with employees to plan on the development of skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.

·Trust to Delegate: managers should have trust and willingness to assign responsibilities to direct reports and give them discretion and authority to carry them out.

· Feedback/Coaching (mentoring): managers should give instructions, suggestions, explanations, and feedback to subordinates. (SPI+R)

How to Apply

Qualified and interested applicants should Click here to apply and submit a cover letter resume as a single document (either Word or PDF) by November 25, 2022. Applications will be reviewed and considered as received/on a rolling basis. Only applicants meeting minimum qualifications will be contacted. Please note that we are not accepting CVs that are not sent through the indicated link.  

TECHNOSERVE ENCOURAGES DIVERSITY IN ALL LEVELS AND ACROSS ALL FACETS OF OUR ORGANIZATION. WITH THIS COMMITMENT TO DIVERSITY, WE ARE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER AND DO NOT DISCRIMINATE ON THE BASIS OF GENDER, RACE, COLOR, ETHNICITY, RELIGION, SEXUAL ORIENTATION, GENDER IDENTITY, AGES, DISABILITY, AND ALL OTHER PROTECTED CLASSES. 

Women are highly encouraged to apply

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