UNOPS and the Economic Commission for Africa have partnered together to deliver on a project that will put in place the critical business systems and services to enable the Economic Commission for Africa (ECA) to go beyond its current regular operations and effectively deliver on its Business Plan mandate of becoming Africa’s premier think tank. Five specific outcomes are foreseen, which are the results of the implementation plans of four corporate strategies introduced for communications, publications, knowledge management and ICT for Development. When attained, the outcomes will result in a sustainable increase in the visibility and impact of the organization’s work in the areas of policy research and knowledge delivery. This recruitment initiative is carried out by UNOPS in support of ECA’s Information and Communication Technology Services Section (ICTSS) strategic intent. It is with this objective that UNOPS advertises these opportunities in partnership with ECA. 

Functional Responsibilities

The ICT Asset Management Analyst will be reporting to the ICTSS Frameworks and Compliance Unit (FCU) Chief and will be responsible for the following;

Functions as the ICT Asset Management analyst, overseeing the management of ICT Assets through their life cycle, from procurement to disposal. 

Signs off and takes responsibility and physical custody of ICT Assets from Central Stores to the designated ICT Stores then manage them from distribution to disposal.

Performs daily and long-term operational and strategic management of IT assets which include hardware (network connectivity and storage devices, servers, computers, laptops, printers, mobile devices, and consumables) and software.

Ensures quality control throughout the lifecycle of all UNECA’s IT assets by developing and implementing appropriate procedures to track and manage IT assets.

Participates in the development, recommendation and maintenance of policy and guidelines pertaining to ICT Assets.

Establishes, manages and maintains databases and records of intangible assets such as licenses, service agreements and warranties as per the IPSAS guidelines.

Interprets IT asset licensing requirements and provides asset management guidance consistent with industry best practices.

Responsible for maintaining and updating the inventory of ICT items in production, ICT spares as well as other assets in the ICTSS store.

Undertakes classification of assets as per ICT security requirements, operational and other perspectives.

Establishes and maintains documentation of procedures, processes, and reports concerning asset and configuration management.

Defines and enhances schemes for identifying hardware and software-related assets as well as configuration items.

Performs independent verification and audit of hardware and software assets, including those with license contracts, initiating corrective actions where required.

Ensures timely and accurate planning, tracking, analysis and reporting of hardware and software assets.

Ensures process efficiency by monitoring key performance indicators, and suggesting improvements to comply with industry best practices.

Generates and distributes various asset reports, including compliance reports on current assets and their status.

Leads and coordinates virtual and physical audits of IT software and enforces processes and procedures to ensure accuracy.

Collaborates with Information Security and infrastructure teams to determine trends in asset performance.

Performs other duties as assigned by the supervisor. 

Functional competencies

Professionalism:

Expert knowledge in the field of Asset Management; Certification/training in Asset Management is highly desirable. 

Knowledge/experience in ITIL, ServiceNow, Asset Explorer and CMDBs is an added advantage.

Ability to work under pressure and provide high-quality deliverables in difficult situations. 

Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. 

Communication: 

Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication. 

Tailored language, tone, style and format to match the audience; demonstrates openness in sharing information and keeping people informed. 

Technological Awareness:

Keeps abreast of available technology; Understands applicability and limitations of technology to the work of the office. 

Actively seeks to apply technology to appropriate tasks; Shows willingness to learn new technology 

Job Requirements

Education/Experience/Language requirements

Education 

A Master’s Degree in computer science, information systems, mathematics, statistics or a related field is required.

A first-level university /bachelor's degree in combination with 3 years of qualifying experience may be accepted in lieu of the advanced university degree

Work Experience 

A minimum of One (1) year of progressive experience in the implementation and maintenance of computer information systems or related area is required. 

Experience in planning, design and development of computer information systems is an added advantage.

Experience in ICT asset management is highly desirable. 

Languages 

Fluency in English (Read, Write, Speak) is required. 

Knowledge of another UN official language is an advantage.

 Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as a positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

 Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

 Open to change and flexible in a fast-paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

 Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Partner: UNECA

Job Categories: IT

Vacancy code: VA/2022/B5333/24889

Department/Office: AFR, ETMCO, Ethiopia MCO

Duty station: Addis Ababa, Ethiopia

Contract type: Local ICA Support

Contract level: LICA-7

Duration: One year

How to Apply

Register using the following LINK