The Sales & Marketing Manager will be primarily responsible for creating and executing the sales & marketing strategy of the hotel with the ultimate objective of maximising revenues across all revenue generating outlets to include bedrooms, meetings and events, and food and beverage. The sales and marketing manager will also be responsible for managing and leading their respective team to meet all standards, KPIs and targets. This role will also require communication will all other departments to coordinate sales and marketing operations. 

JOB RESPONSIBILITIES 

*Please note that the following only serves as a list of key responsibilities but is not exhaustive.

• Devise and revise & implement the overall sales and marketing plan for the hotel and actively monitor its progress in terms of achieving KPI’s, budgets and revenues.

• Liaise with the General Manager & other Department Heads in adopting price strategies across the hotel.

• Build-on and develop relationships with our current, individual and corporate clients.

• Analyse current markets and identify new markets and potential clients.

• Organise and conduct site inspections and familiarization trips with the in house team.

• Manage the number and performance of third party and promotional websites and liaise with providers in ensuring optimisation of the hotel’s online position.

• Proactively monitor the Hotel’s profile on the various social media platforms and ensure appropriate responses are posted in a timely fashion.

• Liaise with our Digital Marketing Team in managing the content of the Hotel’s social media platforms and social presence.

• Develop and agree departmental sales plans and communicate them clearly to all parties.

• Manage all promotional collateral from copyright through to design and print and ensure that it is in line with our brand guidelines.

• Ensure in house promotional material is current, effective and supports any new sales and marketing promotions.

• Where necessary devise adverts for the promotion of the Food & Beverage departments in the local market.

• Manage the guest database and ensure that client’s details are accurate and Up To Date.

• Ensure that all client correspondence is tracked and recorded, including quotations and contracts.

• Represent the hotel at consumer trade fairs, promotions and tourism events.

• Organise on and off-site client engagement.

• Maintain the highest standards of professional conduct at all times when dealing with clients, guests etc

• Submit weekly, monthly, quarterly and yearly Sales & Marketing activity reports to the General Manager and Directors. 

Job Requirements

• Work experience in the HOTEL industry sales & marketing for at least 10 years 

• BSc in Sales & Marketing, Hospitality, Hotel Management, or similar field

• Commercially focused, with the ability to analyse market data and be results driven

• Strong understanding of digital marketing including web analytics metrics and tools.

• Ambitious, creative and the ability to influence decisions. 

• List of contacts / clients in Ethiopia with rapport already established 

How to Apply

Register using THIS LINK

Please provide a cover letter including a summary of your sales & marketing experience in the HOTEL INDUSTRY and why you would like to apply for this position. Please also attach your CV. 

Since we review applications on a rolling basis and may find a suitable candidate before the deadline we advise you to apply as soon as possible.

Only shortlisted applicants will be contacted.