Job Expired

company-logo

Customer Service Officer (Maker) – IFB

Dashen Bank

job-description-icon

Business

Marketing Management

Addis Ababa

0 years

1 Position

2022-11-14

to

2022-11-24

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Accounting

Marketing Management

Management

Information Technology

Banking and Finance

Economics

Full Time

Share

Job Description

The Customer Service Officer is responsible for the delivery of excellent Customer service to all external and internal customers. You are also responsible for the provision of accurate and efficient secretarial, clerical, cashier, reception, records, administration and backfilling support.

Job Requirements

Academic & Professional Qualification: Bachelor's Degree in a business-related field e.g. Marketing Management, Accounting, and Finance, Management, Economics, Business Administration, Information Technology, or any other equivalent fields    

  • A basic understanding of Interest-Free/ Islamic finance principles/ Sheria law supported by a Diploma or Certificate in Interest-Free Banking shall be given priority.      

Experience: Zero (0) years of experience.

  • Not more than 25 years of age (for external applicants)

Required Behavioral & Leadership Competency:

  • Interpersonal and cross-cultural skills, including the ability to build collaborative relationships with sensitivity to diversity/inclusion.

  • Creativity and innovation skills.

  • Action-oriented.

  • Quality focus and attention to detail.

  • Professionalism and integrity in line with Dashen Bank values.

  • Good oral and written communication skills.

  • Critical and analytical thinking and problem solving skills.

  • Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.

  • Good customer relationship management skills (internal and external customers).

  • Risk awareness and focus-demonstrates understanding of risk management practices, standards and regulatory requirements.

  • Language Ability: Ability to communicate in local languages is an added advantage.

  • Age: Not more than 25 Years.

  • LocationAddis Ababa

  • Deadline: Oct 24, 2022

How to Apply

Register using the following LINK

Note: CV‘s shall not be more than 3 pages and saved in PDF format

Fields Of Study

Accounting

Marketing Management

Management

Information Technology

Banking and Finance

Economics

Related Jobs

about 3 hours left

Minaye PLC

Showrooms Sales

Sales Officer

time-icon

Full Time

0 - 1 yrs

5 Positions


Bachelor's Degree in a related field of study with relevant work experience Duties & Responsibilites: - Assisting customers in selecting the right furniture products to meet their needs. - Providing excellent customer service and ensuring a positive shopping experience. - Achieving sales targets and contributing to the growth of the showrooms. - Maintaining showroom cleanliness and product displays. - Building strong relationships with customers and promoting brand loyalty.

Addis Ababa

about 3 hours left

Eco Real Estate

Sales Officer

Sales Officer

time-icon

Full Time

1 - 3 yrs

3 Positions


Bachelor's Degree or Diploma in any field of study with relevant work experience Duties & Responsibilites: - Identify and pursue new sales opportunities to achieve company sales targets. - Maintain strong relationships with existing customers. - Monitor market trends, competitor activities, and customer needs. - Prepare daily, weekly, or monthly sales reports. Required Skills: - Friendly - Humble - Good persuasive skills - Fluent in English - Data management skills - Proficient in social media - Previous experience in real estate sales

Addis Ababa

about 3 hours left

Drongo Technology PLC

ERP Sales Specialist

Sales Specialist

time-icon

Full Time

0 - 3 yrs

1 Position


Bachelor's Degree in Business, Sales, IT or in a related field of study with relevant work experience in ERP sales, B2B sales, or enterprise software solutions. Duties & Responsibilities: - Develop and execute effective sales strategies to promote DrongoERP to businesses across various industries. - Identify and engage potential clients, build strong relationships, and understand their business needs. - Conduct product demonstrations and presentations to showcase the benefits of our ERP solutions. - Work closely with the marketing and technical teams to tailor solutions that fit customer requirements. - Manage the full sales cycle, from lead generation and negotiation to closing deals. Required Skills: - Strong understanding of business processes and how ERP systems improve efficiency. - Excellent negotiation, presentation, and communication skills. - Ability to work independently, take initiative, and drive results. - Familiarity with CRM software and sales tracking tools is a plus.

Addis Ababa

about 3 hours left

Intrinsic Consultancy PLC

Market Research & Business Development Analyst

Market Researcher

time-icon

Full Time

2 yrs

1 Position


Bachelor’s degree in Business, Economics, Marketing, Development Studies or in a related field of study with relevant work experience in market research, business development, consulting, or strategy. Duties & Responsibilities: - Conduct market entry research and sectoral analyses for both internal use and client-facing advisory projects. - Develop innovative project ideas to explore new business opportunities and drive growth. - Identify and evaluate business and investment opportunities across sectors and regions. - Perform competitor benchmarking, trend mapping, customer segmentation, and stakeholder mapping. - Contribute to the development of research reports, client presentations, strategic briefs, and proposals. Required Skills: - Proven ability to synthesize complex data into actionable insights and business recommendations. - Strong understanding of Private Sector Development - Strong written and verbal communication skills in English.

Addis Ababa

5 days left

ETERA

Social Media Marketing Manager

Social Media Manager

time-icon

Part Time

0 - 3 yrs

1 Position


Bachelor's Degree in a related field of study with relevant work experience Employment Type: Part Time Duties & Responsibilities: - Developing Social Media Strategies: Creating and implementing plans to increase brand awareness and engagement. - Content Creation & Management: Crafting compelling posts, videos, and graphics tailored to different platforms. - Analytics & Performance Tracking: Monitoring key metrics to assess campaign effectiveness and optimize strategies. - Trend Monitoring: Staying updated on social media trends, tools, and best practices. - Advertising & Promotions: Managing paid campaigns to boost visibility and conversions.

Addis Ababa

10 days left

Grace Chemicals Material Manufacturing

Market Research and Analysis Expert

Market Researcher

time-icon

Full Time

5 - 7 yrs

1 Position


Master's or Bachelor's Degree in Market Research, business, Economics, Statistics, Busines Administration, Data Science or in a related field of study with relevant work experience in market research or data analysis, out of which 2-3 years in a leadership or management role Key Responsibilities: - Lead and manage market research initiatives to support business decisions. - Collect and analyze data on industry trends, customer preferences, and competitors. - Translate research findings into actionable business insights. - Collaborate with marketing, sales, and product teams to align research with business goals. - Prepare reports and presentations to communicate insights to stakeholders. Skills & Competencies: - Leadership & Team Management - Research Methodology & Data Analysis - Strategic Thinking & Insight Generation - Communication & Presentation Skills - Project Management & Organization

Addis Ababa