Vacancy Announcement
Position: Duty Manager
Job Summary

Responsible for all aspects of the Hotel Operations including Conference and Banqueting Department. Ensuring that all areas of the Hotel meet with the hotel's standards of quality and service. To work with the Management team to optimize profits and increase sales, promote new and diverse business.

Duties:
• Supervise overall Hotel activities.
• Ensure consistent high standard of guest service is made.
• Handle all emergencies that occur behalf of the management.
• Replace Night Manager if the need arise.
• Promote sales and maintain awareness of sales.
• Monitor customer feedback and advice Front Office Management when necessary.
• Review, maintain and amends system and procedures of Front office Department
• Handle and co-ordinate group reservation, bill settlement e.t.c. – Tour and establish the hotel standards of services are maintained
• Salary: Negotiable
• Place of Work: Addis Ababa, Ethiopia
How to Apply:
• Interested applicants who fulfill the above requirements shall submit a copy of non-returnable documents (the originals must be presented at interview) accompanied by a CV and job application letter in person within 6 working days from the date of this announcement to the following address.
Address: Addis Ababa, Bole-Atlas, Chechnya road, Next to the traffic Light. Tel: 0116622121 / 0940849090
Job Requirement
• Bachelor’s Degree Hotel Management.
• Must have at least 5 years hotel experience.
• Excellent spoken English
• Good working knowledge CNET software
Critical Selection Criteria
• General
• Prior hotel experience
• Positive outlook
• Team player
• Goal Oriented
• Willingness to work on shift basis
Skills:
• Proficiency in Computer applications and hotel software
• Strong human relations /interpersonal skill
• Problem solving skills
• Adaptability/flexibility
• Good planning and organizing skills
Language:
• Excellent communication skill and good knowledge of English language
Software:
• CNET Software knowledge
• Additional Requirements: Certificate of Competency (COC) is an advantage where relevant.