Job Expired

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Dispatch Officer

Eshi Express

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Business

Logistics Management

Addis Ababa

1 years

1 Position

2022-08-30

to

2022-09-05

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Logistics and Supply Chain Management

Full Time

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Job Description

Job Title: Dispatch Officer

Company Name: Eshi Express

Application Deadline: September 5, 2022

Description 

  • In charge of allocating messengers to customer orders and recording resources and movements on the transport planning system/Dashboard.

  • Monitor the route and status of deliveries to coordinate and prioritize their schedule if there is a change

  • Handles the planning routes and load scheduling for multi-drop deliveries.

  • Responsible for ensuring all partners in the supply chain are working effectively and efficiently to ensure smooth operations.

  • Assists in helping clients receive order updates, track their parcels, and provide helpful information as required along with customer service.

  • Provide analysis on order amount, delays and solutions taken

  • Enter data in the computer system and maintain logs and records of calls, activities, and other information

  • Reading incoming messages on the computer-aided dispatch dashboard or cellphone.

  • Any other activities related to the post or assigned by the supervisor

Job Requirements

Diploma in Dispatching, Logistics or in a related field

Minimum years of experience 

At least 1 year of experience as a Dispatcher or in a similar role

Skills the Personnel must demonstrate:

  1. Location know-how

  2. Time management skills

  3. Team building

  4. Communications skills

  5. Computer skills including the ability to operate computerized spreadsheets and word processing programs at a highly proficient level

  6. Analytical thinking

  7. Customer Service Skills

How to Apply

Interested applicants can send all of their relevant documents via email: hr@eshiexpress.com

Fields Of Study

Logistics and Supply Chain Management

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