Job Expired
IT Support Specialist
Heal Africa Health City S.C
ICT
Computer Science and Information Technology
Addis Ababa
3 years
1 Position
2022-08-11
to
2022-08-20
Computer sciences
Full Time
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Job Description
Job Role
We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure.
As an Information Technology Specialist, under the direct supervision of Heal Africa health City SC Board delegate, s/he will be expected to coordinate all aspects of technology solutions life cycle including requirement gathering, designing, customizing, testing, deployment, procedure documentation and maintenance. The position is responsible for evaluating hospital solutions and supports the Deputy CEO on selection of high performing, reliable and effective technology solutions meets organizational goals and national standards. The IT specialist is also responsible in ensuring the proper set-up of network system and availability and functionality of IT infrastructure.
The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.
Job Objectives and Responsibilities
Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
Install and configure appropriate software and functions according to specifications
Develop and maintain local networks in ways that optimize performance
Responding within agreed time limits to call-outs
Rapidly establishing a good working relationship with colleagues, customers and other professionals
Providing support, including procedural documentation and relevant reports on ICT equipment
Testing and evaluating new technology
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Required: One
Employment type: 6 month with possibility of Extension
Job Requirements
Qualification and Skills
Degree in Computer Science, engineering or relevant field
Ideally we would like to see at least 3 year of experience as IT Technician or relevant position .
Excellent diagnostic and problem solving skills
Excellent communication ability and to work in a team
Outstanding organizational and time-management skills
In depth understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles
Ability to think logically, Ability to prioritise your workload, Strong customer focus
Familiar with Electronic medical record, Hospital management system(HMS)
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
How to Apply
To apply, please use the following emails to submit your application: healafricahc@gmail.com. Please specify the position title as the subject line in your application and submit no later than August 20, 2022. No telephone inquiries, please. Finalists will be contacted.
Heal Africa Health City S.C
“Healing Hands, Caring Hearts, For a Prosperous Life”
Fields Of Study
Computer sciences
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