Job Description

The Customer Service Officer I

• is responsible to make/Check front office customer service support at the branch.

• will handle/Check account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.

Job Requirements

Qualification Requirement

• Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration

Experience Requirement 

• 1 (One) year of relevant experience in a Bank

Competencies Required

• Understands the basic mechanisms of general financial products and services.

• Good knowledge of Bank’s accounting and procedures.

• Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.

• Excellent command of Microsoft Office and good command of the core banking system

How to Apply

Interested and qualified applicants can apply using THIS LINK