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Assistant - Front Office

Safaricom Telecommunications Ethiopia PLC

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Business

Business Administration

Addis Ababa

3 years

1 Position

2022-06-04

to

2022-06-10

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Business Administration

Full Time

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Job Description

Application Deadline: June 10, 2022

About Us

Safaricom Telecommunications Ethiopia Plc is a company supporting Ethiopia’s digital transformation. As a member of the Vodacom family, we have a wealth of experience connecting over 334 million people globally and over 180 million people in Africa across our network. We look forward to partnering with Ethiopians as we build a new network in Ethiopia.

We are setting the groundwork in readiness for the launch of our services next year and are looking to work with purpose-led teams that put the community at the heart of service.

Safaricom Ethiopia is offering a wide range of careers, whether you’re looking to join our technology, commercial or corporate teams. If you would like a challenge and the promise of a digital future for the people of Ethiopia, we are looking for you.

We are pleased to announce the vacancy for Assistant-Front Office within the HR Function in Ethiopia. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to Property and Facilities Lead, the position holder shall provide professional reception services in a manner consistent with business’ corporate image and front office procedures.

Job Responsibilities

  • Ensure that all visitors are attended to in a fast and efficient manner; verify the reasons of their visit, authorizing access into the building direct them to the correct locations.
  • Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.
  • Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
  •  Follow up with the relevant departments /individuals if their visitors are not attended to promptly.
  • Take responsibility of housekeeping at the reception and ensure flower arrangements are changed weekly
  • Provide a message pad for visitors to write messages to staff who are not available.
  • Assortment of reading materials should be made available and kept tidy at reception at all times
  • Keep correct records on log books and manage the visitors’ helpdesk.

Job Requirements

Qualifications

  • A degree in Business administration/social sciences/business administration/front office.
  • 3 years’ experience in administration/front office in a busy organization.
  • Computer literate with a certificate in MS Office or a proven hands on working knowledge with MS office applications
  • Fully proficient in front office services management
  • Have the proven ability to work and deliver under pressure, pay attention to detail and follow up on issues until they are resolved;
  • Focused individual who possesses excellent analytical skills, is dynamic, innovative and creative;
  • Excellent communication skills, high level of integrity and honesty
  • A highly organized, conscientious and detail oriented individual

How to Apply

Interested applicants can apply using THIS LINK

Fields Of Study

Business Administration

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