Main Responsibilities:

Manages the day to day activities of association, ensuring the successful operation of all business units of the association

Description of Duties:

• Supervises association operations and staff reporting to him/her. Operations include, but are not limited to, Commissary shop, Elevation apartment shop, food services, campground, gym, swimming pool tennis courts & Residential Internet.
• Manages human resource needs including personnel files, job descriptions, and scheduling
• Manages staff according to AMCOM Employee Manual and Ethiopian Labor Law
• Ensures delivery of American standard customer service by staff
• Operates association activities according to AMCOM Bylaws and U.S. State Department Office of Commissary and Recreation Affairs guidelines.
• Completing tasks assigned by the general manager accurately and efficiently.
• Covering the General Manager position when times of absence. Make executive decisions and provide accountability.
• Provides monthly reports on association operations to the General Manager
• Implements Board of Directors’ policies in coordination with the General Manager.
• Manages conflicts and resolves complaints, Taking disciplinary action when necessary.
• Works to maintain healthy financial condition of the association and profitability of all association activities by monitoring income and expenses
• Ensures timely orders of goods sold to maintain adequate inventory of items
• Manages inventory control systems and supervises receiving of items.
• Working closely with the store supervisor to lead staff.
• Coordinates with Shipping Section and Ethiopian Government Offices to facilitate customs clearance of duty free imports
• Develops strategies for improving services in consultation with the General Manager
• Assists in annual auditing, budgeting and planning.
• Perform all liaison tasks with local clearing agent s & insurance companies.
• Hold and manage commissary and recreation center members files and charge membership fees accordingly
• Other duties as assigned

Post of Immediate Supervisor: General Manager

Department: Management

Job Requirements

Minimum Requirements

• Proven knowledge of basic accounting and business management. 2-4 years experience in an administrative, customer service or management position in the retail, hospitality or tourism sector is desired.
• Degree in Accounting, Management, Tourism, Hospitality or related field.
• Strong computer skills in Microsoft Office. Experience with QuickBooks Financial and POS software is preferred.
• Must possess excellent customer service, communication and interpersonal skills to interact effectively and respectfully with local staff, board members and association members.
• Spoken and written fluency in English and Amharic. English fluency will be tested.
• Ability to create and present ideas, reports, and budgets in various formats.
• Ability to work both independently and collaboratively.
• Excellent time management skills with the ability to assign and delegate tasks.
• Excellent organizational skills and attention to detail.

How to Apply

Interested and qualified applicant can apply through email amcom@amcomaddis.org

Required documents are listed below-

• CV
• Cover letter
• Supporting Documents