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Loss Prevention Supervisor

Marriott Executive Apartments Addis Ababa

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Hospitality

Hotel Management

Addis Ababa

3 years

1 Position

2022-04-13

to

2022-04-30

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Hotel Operation

Full Time

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Job Description

Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.

Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition some states may have additional licensing/registration requirements to be considered for this position. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Job Requirements

  • Completion of High School/Diploma/ G.E.D Equivalent
  • At least Three years related work experience
  • Having the critical competencies for LP Supervisor position
  • Good Command of English
  • Knowledge of other international language is advantageous

How to Apply

Interested and qualified applicants are requested to apply only through CLICK HERE

Upload updated CV and application letter. Only short listed applicants will be contacted.

Fields Of Study

Hotel Operation

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