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Risk and Compliance Coordinator

The Norwegian Refugee Council (NRC)

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Social Science

Social Development

Addis Ababa

3 years - 4 years

1 Position

2022-03-22

to

2022-04-04

Required Skills
Required skills have not yet been specified for this position this job
Fields of study
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Full Time

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Job Description

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.

The employee is personally responsible for ensuring access to documents, including NRC handbooks and guidelines on the intranet and any other information necessary to the post.

Background

Aiming at strengthening the organisation's risk management capacity, in 2019 NRC decided to establish a Risk Management and Compliance (R&C) function across the organisation. This function is responsible for: i) enabling NRC to manage risks by supporting organisational efforts to identify, assess, prepare for and respond to risks; ii) fostering a risk management culture by institutionalising processes and systems that embed risk management into operations and build capacity and awareness on risk throughout NRC; and iii) improving organisational effectiveness by streamlining compliance practices and enabling better prioritisation of support resources to highest-risk issues

At country office (CO) level, the R&C function has been tasked with supporting risk owners in their efforts to manage risks, providing assurance to the Country Management Group (CMG) on CO compliance within high risk areas/issues, promoting a risk management culture in the CO through training and communication, ensuring CO’s compliance with standards and regulations that fall outside the scope of existing CO functions (Protection from Sexual Exploitation and Abuse (PSEA), Data Protection (DPR), Code of Conduct, Securing Supporting Documentation, COTER and sanctions) and ensuring that complaints from external and internal stake holders are properly handled and responded to.

In the Ethiopia CO:

Role and responsibilities

The Risk and Compliance Coordinator is responsible for supporting the CO's efforts to effectively manage risks; promoting a risk management culture within the CO, for supporting the Country Director (CD) in ensuring the CO’s compliance within high-risk areas and with regulations not specific to a given function (i.e. SSD, COTER, sanctions); and responding to any issues or questions that arise relating to the CO’s work on PSEA, DPR, legal and Code of Conduct.

Generic Responsibilities

Support the CD and the CMG by ensuring:

  • That risks in the CO’s operations are identified, assessed and controlled effectively; and
  • CO’s compliance within high-risk areas/issues, by:

         identifying such high-risk areas/issues;

         conducting regular compliance checks on the said areas/issues (e.g. spot checks);

       reporting regularly to the CD and the CMG on compliance issues; and

       Support in implementing compliance improvement measures throughout the CO.

  1. Support the CO with maintaining and updating all risk management and compliance related to CO registers, namely the CO Risk Register, Waiver Register, Recommendations Tracker and Standards Operating Procedures (SOP) Register.
  2. Support in-country function leaders (Head of Support, Area Managers, Head of Programmes, Health Safety and Security Manager) with implementing compliance improvement measures related to high-risk areas/issues.
  3. Support function leaders in the CO with ensuring that all SOPs in the CO are aligned with policies and regulations not related to a specific function, are coherent with other SOPs throughout the CO and NRC and follow basic quality principles.
  4. Support the CO’s focal point for audits in the coordination of the work among the different CO's sections/units to respond to external audits initiated by institutional donors and to facilitate the follow up of these audits’ recommendations.
  5. Provide training and support to CO staff on the following: i) Areas of expertise held by the R&C function at HO (Risk management, compliance, Anti-corruption, Data Protection, Code of Conduct, legal and complaints management) and ii) compliance with regulations not specific to a given function (i.e. SSD, COTER, sanctions).
  6. Contribute to the development of NRC’s risk management framework by documenting lessons learned and best practices in the CO.

 Specific responsibilities

  • Ensure that corruption risk mapping is conducted annually across all offices and all mitigations are being followed up with.
  • Support the design of and deliver effective tools and training for countering corruption across NRC Ethiopia.
  • Provide advice and guidance on internal compliance and anti-corruption, ensure compliance with anti-corruption policy and NRC procedures and guidelines
  • Produce statistical reports and overviews, map and analyze trends to understand financial, reputational, and managerial threats and risks faced by NRC in Ethiopia
  • Participate in internal investigations at NRC locations throughout Ethiopia as required.
  • Provide training on PSEA and act as country focal person for complaints & whistle blowing
  • Research and develop innovative approaches to preventing corruption
  • Work with colleagues to incorporate best practice into risk and control activities
  • Contribute to organizational learning and development in compliance and anti-corruption at NRC by sharing learning, experience and best practices with other compliance and anti-corruption practitioners in NRC. 

Job Requirements

Competencies

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional competencies

These are skills, knowledge and experience that are important for effective performance.

 Generic professional competencies:

  • Minimum 3 years of experience from working in compliance, auditing or risk management functions or minimum 4 years of experience from working in coordinator positions in the humanitarian sector.
  • BA degree with related fields
  • Documented results related to the position’s responsibilities.
  • Knowledge and skills in the international regulatory context applicable for INGOs.
  • Knowledge and skills in any of the following: safeguarding, accountability to affected populations or Code of Conduct related matters.
  • Fluency in English, both written and verbal.
  • Valid driver’s license.

 Context/Specific skills, knowledge and experience:

  • Knowledge of the regulatory context in the country of service.
  • Fluency in Amharic
  • Familiarity with the regulatory bodies for INGOs in Ethiopia

Behavioral competencies

These are personal qualities that influence how successful people are in their job. The following are essential for this position:

  • Analyzing - Having a strong capacity for absorbing large amounts of information, verifying critical elements and communicating conclusions rationally and clearly.
  • Planning and delivering results - Being able to break down a project/activity into achievable tasks; ensuring that activities are relevant, well planned and implemented according to strategies, procedures and internal requirements; and making decisions by analyzing relevant information, developing appropriate solutions, providing reasons for decisions and taking action.
  • Working with people - Setting a positive example for others by being accountable for own behavior and actions and addressing problems by focusing on solutions, not obstacles.
  • Communicating with impact and respect - Presenting the actual situation by keeping superiors and teams informed about both positive and negative information, but always respecting confidentiality of sensitive information

How to Apply

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