About CRS

Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

For nearly 60 years, CRS has taken the lead in responding to natural and man-made disasters affecting Ethiopia's most vulnerable communities. Moving beyond emergency response, CRS' disaster mitigation and recovery projects in drought and flood-prone areas have rebuilt individual and community assets through non-food aid in the form of agriculture, livestock, health, nutrition, and water and sanitation assistance. CRS's humanitarian work in Ethiopia also provides livelihoods support to farmers and entrepreneurs, promotes gender equality, mobilizes for immunization and mitigates the impact of HIV.

As part of CRS family, you will join the more than 5000 strong and vibrant individuals working globally to accomplish the mission of CRS. CRS/Ethiopia invites you, the qualified candidate, to apply for the following position.  

Position Title:  Administrative Officer

Duty Station: CRS Ethiopia/Mekelle

Required Number:  One

Employment Term:  Definite period i.e. April 1 2022 up to March 31, 2024

Reports To:  Administrative Manager

Application Deadline:  March 25, 2022

Job Summary:

You will manage the provision of responsive, effective, and efficient administrative services and coordinate functions in the following operations areas: Administration, Human Resources, Information Technology (IT), Logistics, Procurement and Fleet, in support of CRS mission to serve the poor and vulnerable. You will promote and ensure stewardship of resources and a high-quality service approach are integrated into administrative systems, policies, and procedures. 

Roles and Key Responsibilities: 

• Plan, coordinate, monitor and report on activities and required resources to ensure cost efficient and quality service delivery from administrative support functions. Anticipate delivery challenges to ensure service continuity.
• Coordinate operations and administration functions to ensure support services are delivered with high-quality in an efficient manner. Help address challenges that affect stewardship and optimal utilization of program assets and resources.
• Ensure administrative systems, processes, and policies are in line with agency standards and donor and local law regulations. Recommend changes in office practices and coordinate revision of systems, policies, and procedures to contribute to operational excellence.
• Oversee the efficient use and management of CP assets and rented facilities. Ensure fully compliant procurement for office supplies and asset management systems. Organize inventory monitoring, control, and reporting.
• Effectively manage administrative talent and supervise. Manage team dynamics and staff well-being. Provide coaching, tailor individual development plans, and complete performance management for direct reports. Monitor and assess performance to ensure capacity for successful support of high-quality programming.
• Serve as the key liaison and maintain relationships with relevant external stakeholders (landlords, service providers, etc.) on assigned administrative matters and ensure required authorizations and documents are up-to-date.
• Help ensure staff have access to relevant information, training, and safety materials and equipment to ensure a safe and sound work environment.
• Manage the provision of travel and logistics support and services to staff and visitors. Manage event planning activities, including delegation visits, trainings and workshops.

Job Requirements

Basic Qualifications 

• Bachelor's Degree in Business Administration or other relevant field. Master's Degree would be a plus.
• Minimum of 5 years work experience in administrative support functions, with increasing responsibility. Office management experience a plus. Experience with an NGO a plus

Required Languages – Tigrinya 

Travel – n/a 

Knowledge, Skills and Abilities  

• Very good planning, organizational and time management skills
• Ability to make sound judgment and good decisions
• Strong customer service orientation with very good communication and interpersonal skills
• Ethical conduct and ability to maintain confidentiality
• Proactive, resourceful, solutions-oriented and results-oriented

Preferred Qualifications

• Staff management experience and abilities that are conducive to a learning environment a plus.
• Proficient in MS Office package (Excel, Word, PowerPoint) and information management systems.

Agency-wide Competencies (for all CRS Staff)  

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.  

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship

Supervisory Responsibilities: Senior Human Resources Officer, IT Officer, Fleet Officer, Procurement Officer

Key Working Relationships: 

• Internal: Primary Distribution Point (PDP) Manager, Program Managers in Tigray, thematic technical counterparts in Addis.
• External: CRS’ partners, vendors and service providers

***Our Catholic identity is at the heart of our mission and operations. CRS carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

How to Apply

You should fill the application form through this link CLICK HERE and attach your up-to-date CV on / before the application deadline March 25, 2022.

You will be contacted only if selected for written exam/interview. Phone solicitations will not be accepted. These job opportunities are open to Ethiopian nationals only. CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. 

** Qualified women are highly encouraged to apply**