Norwegian Refugee Council (NRC)

Position: Human Resources Technical Assistant

Job Time: Full-Time

Job Type: Contract

Place of Work: Addis Ababa, Ethiopia

Posted date: 1 hour ago

Application Deadline: Feb, 4/2022 (7 days left)

All NRC employees are expected to work following the organization’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and beliefs shall guide our actions and relationships. 

1. Role and responsibilities

The purpose of the assistant position is to assist in the day-to-day implementation of the support functions responsibilities. Use actions words such as to conduct or assist for the position's relevant responsibilities.

Generic responsibilities:

• Ensure compliance with NRC policies and the local labor law in all procedures and processes;
• Assist with the implementation of the support function portfolio according to the plan of action
• Provide support in recruitment processes, including advertisements, filling applications, inviting candidates, organizing interview venues & attending, etc.
• Assist in the implementation and training of staff in NRC’s HR policy and procedure
• Promote and share ideas for improvement of the support function
• Coordinate with relevant partners, suppliers, authorities, lawyers, etc.
• Properly handle complaints and grievance procedures
• Assist in administering benefit programs, staff contributions to relevant statutory bodies (social security, etc.);
• Process documentation and prepare reports related to personnel activates (staff list, staff recruitment, Contracts, and leave balance, training, grievance,, and Performance evolution, etc)
•  Complied and update employee records and files, (hard and soft copies)

Specific responsibilities

• Provide and facilitate induction for new staff joining NRC;
• Ensure each staff has an employment contract, JD,, and other relevant documents in their personnel file;
• Follow up and report on the status of performance management and documentation to the line manager;
• Provide support on facilitating contract agreements for incentive workers, casual workers, and temporary staff;
• Update and generate monthly records and reports such as staff list, leave, and other HR statistics;
• Update tracking sheet for personal files and communicate the same with the country HR team to fill the gaps and make sure that all files are updated and have the necessary documents;
• Ensure confidentiality of all information related to responsibility;
• Follow up the pension forms to be filled; have one copy for personal files; submit the forms to Pension Office; collect pension ID cards from this office, and give the ID card after getting signed by the respective staff;
• Assist in incentive and Casual Worker Payroll preparation by providing relevant data (new staff recruited, Salary adjustment, promotion as well as absences, etc.)
• Assist in monthly National staff payroll information preparation by providing relevant data (new staff recruited, Salary adjustment, promotion as well as absences, etc.)
•  Coordinate HR projects (meetings, training) and take a minute
• Ensure effective and efficient utilization of resources;
• Perform any assignment given by the immediate supervisor.

In the absence of the Administration Assistant

• Ensure the office is fully stocked with appropriate stationery and other supplies
• Document TARs and facilitate the issuance of tickets and hotel accommodation for visitors
• Assist in making travel arrangements, booking of flights and hotel accommodation for visitors
• File Administrative documents according to procedures
• Arrange for staff and visitors online visa application process, booking flights and accommodation, and liaise with Logistics department on the arrangement of transportation
• Keep best recording and filling of incoming and outgoing letters to and from NRC
• Facilitate online visa application to visitors, share invitation letters and necessary documents to obtain a visa to Ethiopia

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

Internal Contacts:

• Country office HR staff
• All Area department/ program heads 
• All NRC staff

External contacts:

• Statutory offices
• HR Benefits service providers
• HR consultancy service providers
• Labor unions and other employee rights interest groups
• HR peer networks

1. Competencies

Competencies are important for the employee and the organization to deliver desired results. Details about NRC’s competencies are to be found in the Competency Framework. Competencies are relevant for all staff and are divided into the following three categories:

Professional competencies

These skills, knowledge,and experience are important for effective performance.

Job Requirement  

Academic and Professional Qualifications:

• BA in Human Resources Management, Management or Business Administration
• Understanding of the relevant laws and statutory requirements
• Minimum of 5 years of work experience in a related field

Professional competencies:

• Good communication and interpersonal skills
• Wide knowledge of the NGO operations and the dynamics of the humanitarian sector
• Strong personnel administration orientation
• Keen sense of compliance with policy and procedure
• Good employer-employee contract negotiation skills
• Personal conflict resolution and problem-solving skills
• Strong organizational and team working skills
• Good cultural awareness and sensitivity
• Basic employee counseling skills
• Highly approachable, trustworthy, and confidential
• Good computer application skills in Microsoft Excel, Word, PowerPoint, database, and network communications.

2. Behavioral competencies 

• Handling insecure environments
• Managing resources to optimize results
• Empowering and building trust
• Managing performance and development
• Planning and delivering results

How to apply

CLICK HERE

About Us

The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

 Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas,, or Offices that may be host to considerable health, safety,, and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.