Norwegian Refugee Council (NRC)

Position: Human Resources Officer

Job Time: Full-Time

Job Type: Contract

Place of Work: Addis Ababa, Ethiopia

Posted date: 41 minutes ago

Application Deadline: Feb, 4/2022 (7 days left)

About US

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. 

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

Reports to: Human Resources Coordinator 

Supervision of: NA 

Duty Station: Addis Ababa  

Travel: 40% 

Duration and type of contract:  Fixed Term 

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships. 

Role and Responsibilities 

The purpose of the officer position is day to day implementation of the support functions responsibilities. Use actions words such as ensure, implement or assist for the position relevant responsibilities. 

Generic Responsibilities 

• Ensure adherence with NRC policies, tools, handbooks and guidelines 
• Implement delegated support function portfolio according to the plan of action 
• Prepare and develop status reports as required by management 
• Ensure proper filing of documents  
• Promote and share ideas for improvement of the support function 

Specific Responsibilities  

• Ensure compliance with NRC policies and the local labour law in all procedures and processes 
• Be a focal point person in the recruitment, contracting, induction and placement activities in Addis and support field offices in recruitment when needed 
• Advice and support line manager in the recruitment and selection processes 
• Ensure that all new staff have filled ID forms and make sure every staff has the organization ID card.  
• Follow up the pension forms to be filled; have one copy for personal files; submit the forms to Pension Office; collect pension ID cards from this office, and give the ID card after getting signed by the respective staff 
• Ensure that staff records are up to date and filed appropriately 
• Prepare internship, incentive and casual staff contracts at the Addis level 
• Update the weekly recruitment tracking sheet and share with the concerned staff 
• Ensure that incentive and casual staff records are up to date and filed appropriately 
• Implement and train staff in NRC’s Incentive and Causal staff policies and procedures at the office  
• Ensure compliance with standardization of Refugee incentives and other allowances (inter-agency guidelines) developed by ARRA and UNHCR 
• Update proof of life and next of kin summaries 
• Update tracking sheet for personal files and communicate the same with the field HR team to fill the gaps and make sure that all files are updated and have the necessary documents 
• Keep always information of HR department confidential 
• Create a CV pool system that can be used for emergency recruitment 
• Frequently visit field office to check the documentation and the process followed in recruitment so that the recordings and files are up to date before controllers and auditors visit 
• Support on the day to day routine activities of HR at the country level 
• Perform any assignment given by the immediate supervisor 

Critical interfaces 

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:  

• HR at the RO 
• HR at Field Offices 

Competencies   

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories: 

1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.  

Job Requirement

Generic professional competencies:  

• BA Degree in Human Resources Management/Management 
• Minimum of 5 years of relevant work experience in Human Resources 
• Experience from working as a Support Function Officer in a humanitarian/recovery context 
• Previous experience from working in complex and volatile contexts 
• Documented results related to the position’s responsibilities 
• Good knowledge of English  

Context/ Specific skills, knowledge and experience:  

•  Understanding of the relevant laws and statutory requirements. 
• Good communication and interpersonal skills 
• Wide knowledge of the NGO operations and the dynamics of the humanitarian sector 
• A strong administrative service orientation  
• Keen sense of compliance with policy and procedure 
• Good employer-employee contract negotiation skills 
• Personal conflict resolution and problem-solving skills 
• Strong organizational and team working skills 
• Good cultural awareness and sensitivity 
• Basic employee counselling skills 
• Highly confidential  
• Good computer application skills in Microsoft Excel, Word, PowerPoint, database and network communications. 

2. Behavioral competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioral competencies and the following are essential for this position: 

• Handling insecure environment 
• Planning and delivering results 
• Empowering and building trust 
• Communicating with impact and respect 

How to apply

CLICK HERE