About Us

Safaricom Telecommunications Ethiopia Plc is a company supporting Ethiopia’s digital transformation. As a member of the Vodacom family, we have a wealth of experience connecting over 334 million people globally and over 180 million people in Africa across our network. We look forward to partnering with Ethiopians as we build a new network in Ethiopia.

We are setting the groundwork in readiness for the launch of our services next year and are looking to work with purpose-led teams that put the community at the heart of service.

Safaricom Ethiopia is offering a wide range of careers, whether you’re looking to join our technology, commercial or corporate teams. If you would like a challenge and the promise of a digital future for the people of Ethiopia, we are looking for you. 

We are pleased to announce the following vacancy for Manager - Insurance within the Legal and Risk Function in Ethiopia. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below. 

Detailed Description 

Reporting to the EHOD: Compliance and Risk, the position holder will be responsible for the formulation of an appropriate insurance risk management framework to provide risk management advice and take responsibility for the adequate and appropriate insurance policies and processes to be in place to protect and service all organizational assets in accordance with company strategy.

 Job Responsibilities 

The role works with different business partners, business unit partners and cross-functional teams to protect the assets of the organization against insurable loss through the purchase of insurance or the selection of other financing methods to use the most efficient methods of risk financing 

• Develop and implement Safaricom Ethiopia’s Insurance strategy.
• Conceptualize new strategic initiatives around the insurance Industry.
• Collaborate with cross-functional teams to structure and execute business initiatives, lead analysis and develop and communicate final recommendations.
• Coordinate the management insurance partners.
• Help organize and lead critical planning meetings, status updates, business reviews and other communications.
• Working with Brokers and the business to gather & review information for corporate insurance arrangements.
• Lead the property and public liability renewal process to ensure the programme renewal is cost effective with broad policy cover.
• Make recommendations for rating, wording and insurers to EHOD – Compliance and Risk and any applicable forums.
• Identify property acquisitions and sales and ensure insurance arrangements are up-to-date, premiums agreed with insurers and premiums billed to tenants as appropriate.
• Identify new insurable risks within the Business and make recommendations for effective management of the risks. Working with the EHOD – Compliance and Risk to report to the organisation on cover arrangements, premiums and recoveries.
• Put in place new, review and negotiate contractual insurance obligations placed on the organisation.
•  Instruct Broker to arrange and place appropriate insurance programmes to protect the organisation.
• Lead the monitoring and report on the insurance arrangements made on behalf of organization by external insurance Brokers.
• Manage the review of leases and ensure insurances are in place and recoverable.
• Manage the liability claims notification process to insurers so that the insurers have sufficient information to investigate claims and monitor the effectiveness of the insurer’s claims handling service. Ensure that claims are redirected to service providers wherever possible and ensure the terms and conditions of contracts are clear and robust.
• Identify areas for improved risk management practices within the organisation – both property and health and safety related.
• Manage all claim processes on behalf of the organisation.
• Identify and work with the organisation to create practices and procedures that ensure risks are managed effectively from an insurance viewpoint. Keep procedures up-to-date and ensure appropriate people are aware and able to follow the procedures as appropriate.
• Set strategy for event management within the organisation, produce clear guidelines and ensure adherence to the procedures, in conjunction with relevant teams.
• Develop departmental processes and reviewing existing processes, recommending changes to the insurance computer systems which will involve liaising with IT Team.
• Resolve insurance queries from departments and third parties.
• Handling any insurance matters relating to the business of the organisation as required.
• Provide advice on insurance and risk related matters to crisis management teams and others
• To promote and maintain a risk management culture throughout area of responsibility in order to minimise the cost of risk to organisation
• Provide advice and input to the business units as required
• Managing claims occurring within geographic area and travelling to claims locations to assist with the preparation and adjustment in order to effect a speedy and acceptable settlement
•  Act as insurance adviser to the organization and liaise with related parties to ensure risks are identified and that the most comprehensive and cost effective insurance covers are in place to address the identified risks.

Job Requirements

Qualifications 

• Minimum of 4 - 8 year’s experience in global insurance of which 2 – 3 in managerial role preferably in insurance, technology, or telecommunication Industry managing insurance needs of the organization.
• Specialized skills experience with global insurance schemes. Knowledge of local insurance regulations and knowledge of Operational Risk Management (identification, evaluation, control & financing of Risk)
• ACII professional qualification
• Additional qualifications Membership of AIRMIC and/or the Institute of Risk Management would be advantageous.
• Must have deep understanding and experience in the insurance regulatory requirements.
• Must have strong understanding of financing, insurance (all fields) and mobile phone markets in developing countries.
• Leadership skills
• Excellent written and verbal communication skills with the ability to inspire confidence at all levels within the business
• Strong commitment to deliver results and make a meaningful contribution in a team environment.
• Ability to work under pressure and meet deadlines.
• Demonstrates a well-organized and logical approach to work.
• Demonstrate extensive experience handling large projects and knowledge of policy wordings with an understanding of contract law.
• Ability to analyze complex problems and structure issues for detailed resolution.
• Understanding of risk management and ability to persuade others to follow best practice.
• Successful track record, in a position of responsibility, handling insurance negotiations between client, Broker and Insurers.
• Clear evidence of successful management experience.
• Practical knowledge of MS office applications to intermediate level .
• Preferred - Associate of the Chartered Insurance Institute or Institute of Risk Management
• Self-starter who is self-reliant, has the ability to organize and prioritize workflow, projects and all aspects of the job and coordinate multiple tasks as there is no local backup.
• Must be able and willing to travel.
• Strong communication and negotiating skills for interactions both internally and externally are necessary as well as the ability to teach the principles of insurance and risk management to non-insurance people.
• The jobholder must be able to work as a team with the other insurance specialists.
• Strong and accurate computer word processing, database and spreadsheet skills are required
• Good interpersonal and strong
• Strong commitment to deliver results and make a meaningful contribution in a team environment.
• Ability to work under pressure and meet deadlines. 

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on CLICK HERE