About Us

Safaricom Telecommunications Ethiopia Plc is a company supporting Ethiopia’s digital transformation. As a member of the Vodacom family, we have a wealth of experience connecting over 334 million people globally and over 180 million people in Africa across our network. We look forward to partnering with Ethiopians as we build a new network in Ethiopia.

We are setting the groundwork in readiness for the launch of our services next year and are looking to work with purpose-led teams that put the community at the heart of service.

Safaricom Ethiopia is offering a wide range of careers, whether you’re looking to join our technology, commercial or corporate teams. If you would like a challenge and the promise of a digital future for the people of Ethiopia, we are looking for you. 

We are pleased to announce the following vacancy for a Principal Officer - Business Continuity Planning within the Legal and Risk Function in Ethiopia. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to the EHOD: Risk and Compliance, the position holder will facilitate the development, implementation and maintenance of a Business Continuity and Crisis Management Programme and plans for Safaricom in liaison with line managers/stakeholders of identified mission critical functions of the business and the Crisis Management team.

Job Responsibilities

• Manage and rollout documentation and processes for certification with ISO 22301
• Design and provides support for stakeholders to complete business continuity plans.
• Consolidate business continuity plans, identify potential areas of weakness and communicate the same with concerned stakeholders for review where required.
• Facilitate reviews at regular intervals to ensure plans are updated for changes in technology, processes, personnel etc.
• Identification and ranking of mission critical activities across the business.
• Facilitate the identification of risks inherent in the mission critical activities based on input from service line stakeholders.
• Facilitate the business impact assessment of the interruption of identified activities e.g. impact on revenue, cost, reputation, downtime.
• Prepare the annual Business Continuity work plan and update this mid-year based on feedback received, activities carried out, identified priority areas etc.
• Manage the coordination of the Business continuity Programme to ensure that key systems and processes are tested for Business Continuity using a combination of desktop exercises, scenario planning and live tests. Report weaknesses identified and coordinate stakeholders’ revision of plans.
• Develop and administer tests to review mission critical activities and determining the level of resistance to interruption from various sources e.g. technical failure, natural disaster and sabotage /breach of security.
• Prepare reports to the manager based on activities carried out as per plan.
• Develop and sustain a holistic awareness campaign at strategic and tactical levels to address key and emerging risks proactively with target groups whose responsibility it is to manage those specific risks.
• Manage the Crisis Management and Communication plan to ensure that new members are inducted and trained within 1 month of appointment and that incidents defined as a crisis are responded to by the Crisis Management team within pre-defined thresholds per the Incident and Crisis Matrix
• Attend CMT meetings and document key actions arising for follow up
• Ensure adequate oversight of the state of Business Continuity Management by providing summary reports for review by the Board Audit Committee.

Job Requirements

Qualifications 

• Bachelor's Degree in business, finance & related fields
• Relevant certification in Business Continuity and/or Risk Management
• At least 4 years proven experience in Business Continuity Management and/or Risk Management
• Detailed knowledge of cross-functional operations and impact of one department on another
• Technical appreciation of key network interdependencies
• Excellent report writing, interpersonal and presentation skills

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on CLICK HERE