About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding. 

For nearly 60 years, CRS has taken the lead in responding to natural and man-made disasters affecting Ethiopia's most vulnerable communities. Moving beyond emergency response, CRS' disaster mitigation and recovery projects in drought and flood-prone areas have rebuilt individual and community assets through non-food aid in the form of agriculture, livestock, health, nutrition, and water and sanitation assistance. CRS's humanitarian work in Ethiopia also provides livelihoods support to farmers and entrepreneurs, promotes gender equality, mobilizes for immunization and mitigates the impact of HIV.

As part of CRS family, you will join the more than 5000 strong and vibrant individuals working globally to accomplish the mission of CRS. CRS/Ethiopia invites you, the qualified candidate, to apply for the following position.  

Position Title:         Senior Project Officer - ICT4D

Department:         Program

Duty Station:          CRS Ethiopia/Addis Ababa

Required Number:     One

Employment Term:    Indefinite Period

Reports To:           Technical Advisor I-ICT4D

Application Deadline:  December 29, 2021

Job Summary:  

As a member of the program team, you will support to a range of program design and implementation issues in the area of ICT4D and will monitor and report on all project activities in support of Catholic Relief Services’ (CRS) work serving the poor and vulnerable. Your thorough and service-oriented approach will ensure that the project consistently applies best practices and constantly works towards improving the impact of its benefits to those we serve.

The MEAL IC4D Senior Officer will provide a high level of first line ICT4D support as well as MEAL operational support to CRS Ethiopia’s ICT4D operations. These include integrating various ICT4D initiatives, communicating with project stakeholders to define project objectives and keep them apprised of project status, maintaining system, acquiring resources, coordinating the efforts of MEAL units and delivering quality solutions on time.

Device Management

• Ongoing support of devices to identify required improvements in the system and test when appropriate
• Device Management: Liaise with IT and procurement departments to ensure devices are purchased, registered, updated, allocated and stored properly, warranted and fixed when damaged.

 Digitization of Monitoring and Survey Tools

• Manage form licenses, user profiles, allocation and identify any changes and needs.
• Provide assistance to country program staff in digitizing different survey tools by using different CRS standardized platforms; Provide protocol for data audit to program managers and ensure it is conducted and documented properly.
• Provide suggestions, feedback and corrections by standardizing different tools in relation to global library, database.
• Assist CRS MEAL and partner Staff in digitization and designing of different monitoring tools.

Database

• Serve as tech lead for the CP hotline establishment and implementation.
• Ensure data collection is carried out and quality data obtained in to system on time.
• Contribute to the MEAL team’s reporting effort periodically, according to the team and partners interest.
• Regularly revise work plans and project orientation with the ICT4D TA.
• Utilize appropriate Information Communication Technology for Monitoring, Evaluation, Accountability and Learning tools to track program performance innovatively using dashboard, regular data analysis, and undertake regular data quality assessments.
• Design custom reports and dashboards for different project activities to show the progress of the activities as well as the completed once; Ongoing support of database to identify and report glitches.

Web-based Reports and GIS

• Identify GIS data layers required for new projects and acquisition and apply such layers.
• Develop GIS maps per program requests for printing/online dissemination to support decision making, visibility and ensure accountability and transparency.

Training and Support

• Provide ICT4D support and liaise with MEAL, Comms, ICT4D TA and technical staff to ensure any technical issues are resolved.
• Provide training on all relevant components of the ICT4D platform to program staff, partners and enumerators.
• Mentor field enumerators for proper use of platform and data collection.
• Train program staffs to ensure effective use of web based reporting system
• Lead beneficiary feedback surveys and reporting
• Identify partners ICT4D capacity need and closely support them.

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship

Job Requirements

Typical Background, Experience & Requirements:

Education and Experience

• MA/MSC degree or BA/BSC degree in Computer Science/Data base management of study with 2 years relevant experience for MA/MSC or 5 years' relevant experience for BA/BSC degree
• Knowledge of technical principles and concepts in ICT4D. General knowledge of other related disciplines like Statistics and humanity science to ensure proper cross-sectoral approach.
• Knowledge of partnership
• Experience with program monitoring, evaluation, and analysis.
• Certification in advanced database design, management and deployment (Microsoft Technology Associate) is an added advantage.
• At least 2 years minimum experience working with relational database systems such as SQL, PostgreSQL, MSSQL or Oracle and a good working knowledge of SQL.
• Demonstrated experience in development and administration of a database.
• Proficiency in using MS PowerBI and other visualization software is an added advantage.

Personal Skills

• Strong technical skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings
• Good technical writing skills
• Presentation, facilitation, training, mentoring, and coaching skills
• Proactive, resourceful and results-oriented

How to Apply

You should fill the application form through this link: click here and attach your up-to-date CV on/before the application deadline December 29, 2021

You will be contacted only if selected for written exam/interview. Phone solicitations will not be accepted. These job opportunities are open to Ethiopian nationals only.

CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. 

** Qualified women & persons with disability are highly encouraged to apply**