About Us

Safaricom Telecommunications Ethiopia Plc is a company supporting Ethiopia’s digital transformation. As a member of the Vodacom family, we have a wealth of experience connecting over 334 million people globally and over 180 million people in Africa across our network. We look forward to partnering with Ethiopians as we build a new network in Ethiopia.

We are setting the groundwork in readiness for the launch of our services next year and are looking to work with purpose-led teams that put the community at the heart of service.

Safaricom Ethiopia is offering a wide range of careers, whether you’re looking to join our technology, commercial or corporate teams. If you would like a challenge and the promise of a digital future for the people of Ethiopia, we are looking for you. 

We are pleased to announce the following vacancy for Fraud Analyst within the Legal and Risk Function in Ethiopia. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below. 

Detailed Description 

Reporting to the EHOD - Fraud, Risk the position holder’s role shall be to supervise and conduct knowledge management on the operational systems

Job Responsibilities

• Act as a technical consultant for fraud investigations
• To manage and lead fraud related projects within Safaricom Telecommunications Ethiopia Plc (STEP) 
• To analyze telecoms fraud cases as presented by fraud management systems (G2 / MDF / FRAMS & Insight)
• Define and document the user requirements for fraud management system
• Detect GSM and Mobile Money and related frauds by running and automating exceptional data queries
• Identify and implement best tools for fraud detection and investigations
• Proactively identify exposures to GSM & MPESA fraud within STEP
• Provide support and improve internal and external stakeholders
• Responsible for creation of alert, patterns, rating plans and configurable parameters within FMS (Fraud Management Systems)
• Responsible for user acceptance testing (UAT) on any changes and upgrades on FMS
• Compile monthly / quarterly reports as need arise

Job Requirements

Education & Experience: 

• A three year Degree or Diploma in Information Systems/ Business Analysis/ GSM / Mobile Money Forensic Analysis is relevant
• At least 5 years experience in telecommunication, of which three years needs to be in information/fraud System is essential and advanced SQL Knowledge
• Telecommunication knowledge/risk
• Fraud Management Systems / Advanced SQL knowledge
• Analyst Notebook and I Base User
• G2 / MDF (Applicable Mobile Money Platforms / Data feeds)
• Fraud Report Writing
• ETL – Extract, Transform and Load

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on CLICK HERE