Job Description

Customer Service Officer (Maker) for Branches under Adama District

DB/ Vacancy-085/21

Job Summery

The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer inquiries, handle cash and non-cash transactions and all customer requests at the branch.

Job Requirements

Academic & Professional Qualification

• Bachelor Degree in a business related field; Accounting, Management, Economics, Business Administration

Experience

Zero (0) year of experience

Required Technical Competency:-

• Understands the basic mechanisms of general financial products and services
• Good knowledge of Bank’s accounting and procedures
• Ability to respond to basic client inquiries and instructions and the capability of advising and resolving most issues and requests
• Excellent command of Microsoft Office applications and good command of the core banking system

How to Apply

• Interested and qualified applicants should apply through this link
• Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
• Finally, please scan all relevant credentials ( Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
• Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).

NB. *Applicants who do not have ethiojobs account need to register using personal email account,

    *CV‘s shall not be more than 3 pages and saved in PDF format (mandatory).