Job Expired
Duty Manager
Best Western Plus Pearl Addis
Hospitality
Hotel Management
Addis Ababa
2 years
Position
2021-06-03
to
2021-06-10
Full Time
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Job Description
Job Summary
Best Western Plus Pearl Addis is a global brand hotel chain perfectly located with only 2 Kms distance from Bole International Airport and just a short walk distance from Bole Medhanialem Cathedral.
- Handling customer and employee issues
- Overseeing operations, including maintenance, cleanliness and efficiency
- Ensuring that security and safety regulations are met
- Greets the VIP guests of the hotel. As directed by the Front Office Manager,
- Assists in VIP’s arrival and departure
- Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behavior.
- Promotes and maintains good public relations.
- Motivates and maintains good staff relations.
- Answers guests inquires, handles complaints and attend to the needs of the guests.
Job Requirements
- Graduate bachelor degree and/or diploma in hotel and restaurant management or other related fields
- Minimum of two years of experience in similar position. Should be familiar with basic computer skills and previous experience in using Hotel management software’s, Telephone Switch board.
- Work experience as a Duty Manager or similar management role
- Previous experience in the industry preferred
- Customer service experience
- Knowledge of cash management and bookkeeping procedures
- Team management skills
- Strong organizational skills
- Experience with facilities maintenance and/or security
- Strong problem-solving skills
- Availability to work in shifts including weekends
- BA in Business Administration is a plus
How to Apply
Interested candidates who meet the required qualifications and experience are invited to submit an updated CV and cover letter on hr@bwppearladdis.com, on ethiojobs or in person.
Only shortlisted candidates will be contacted. For further information please call on 0116890000
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