Job Expired

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IT Support Officer

Tracon Trading PLC

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ICT

Information System

Addis Ababa

2 years

Position

2021-05-24

to

2021-05-28

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Job Description

Tracon Trading plc

Position: IT Support
Job Time: Full-Time
Job Type: Permanent
Place of Work: Addis Ababa, Ethiopia
Posted date: 56 minutes ago
Application Deadline: May, 28/2021 (4 days left)

Vacancy No. May 20/2021

Description:

  • Installing and configuring computer hardware operating systems and applications;
  • Monitoring and maintaining computer systems and networks;
  • Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • Providing technical support, including procedural documentation and relevant reports;
  • Following diagrams and written instructions to repair a fault or set up a system;
  • Supporting the roll-out of new applications;
  • Setting up new users' accounts and profiles
  • Responding within agreed time limits to call-outs;
  • Working continuously on a task until completion (or referral to third parties, if appropriate);
  • Prioritizing and managing many open cases at one time;
  • Rapidly establishing a good working relationship
  • Testing and evaluating new technology.

Qualification:

  • BSc degree in Information System
  • At least two years of experience in IT system

How to apply

If you are interested send:

  1. Your clearly written application letter addressed to us
  2. Your updated CV
  3. A passport-sized photo
  4. Other relevant documents to the email address: traconhr@gmail.com or can submit their CV in person in front of the immigration authority at Tracon tower ground floor.