Internal/External Job Announcement

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding. 

For nearly 60 years, CRS has taken the lead in responding to natural and man-made disasters affecting Ethiopia's most vulnerable communities. Moving beyond emergency response, CRS' disaster mitigation and recovery projects in drought and flood-prone areas have rebuilt individual and community assets through non-food aid in the form of agriculture, livestock, health, nutrition, and water and sanitation assistance. CRS's humanitarian work in Ethiopia also provides livelihoods support to farmers and entrepreneurs, promotes gender equality, mobilizes for immunization and mitigates the impact of HIV.

As part of CRS family, you will join the more than 5000 strong and vibrant individuals working globally to accomplish the mission of CRS. CRS/Ethiopia invites you, the qualified candidate, to apply for the following position;

Position Title: Project Officer – Learning and knowledge management  

Duty Station: Addis Ababa

Employment Term: Indefinite Term contingent upon funding 

Reports to: Program Manager I - MEAL 

Application Deadline: March 06, 2021

Job Summary:

The learning and knowledge management project office (PO) will lead the development and implementation of a holistic learning and organizational knowledge management system for CRS Ethiopia. The PO will support project and the country program coordinating the collaboration, learning, and adaptation initiatives to enhance program quality. 

Job Responsibilities:

Program learning

• Support the development of a program learning agenda for specific projects, and country program; and lead process for sharing findings and lessons learned.  
• Pull out emerging trends across projects/program.
• Lead internal learning platforms and opportunities including annual learning events, and project review and reflection sessions
• Share learning from programs with CRS staff and partners prioritize adaptive management and continuous learning.

Knowledge management

• Develop and implement a comprehensive knowledge management plan that ensures effective capture, storage, and dissemination of program data and learning.
• Work closely with the ICT4D team to develop an interactive dashboard and searchable knowledge database using available technology (Power Bi) and other means as an internal knowledge-sharing platform to facilitate application of tested knowledge management tools, models, and approaches
• Continuously review and adapt the knowledge management process for the country program.
• Leverage and enhance the CRS’s existing internal knowledge management systems and platforms (e.g. the CRS SharePoint site) to upload and share information

Reporting and dissemination

•  Support sector leads develop summary documents, progress reports, success stories, linking to the CP, regional and agency strategy and in alignment with key donor and government priority]
• Collaborate with the communications manager to produce audience-specific marketing content highlight best practices from each sector.
• Organize programming period review and reflection sessions among projects/sectors; experience sharing with and among partners; and annual learning events.  

Collaboration, learning, and adaptation

•  Foster internal and external collaboration across systems, initiatives, teams, or organizations; and support internal integration within specific projects.
• Assess and develop strategic relationships with various local stakeholders like with government, donors, other NGOs, and communities to facilitate knowledge sharing through meetings, conferences, field exchange visits, and other online forums
• Develop a mechanism to foster adaptive management at all levels based on new learning and information from feedback and response mechanism.

Job Requirements

Typical Background, Experience & Requirements:

• MA/BA Degree in one of the Social Sciences fields of study
• 2 years of relevant experience for MA or 4 years relevant experience for BA degree
• Relevant work experience on learning and knowledge management, and Monitoring, Evaluation Accountability Learning (MEAL) experience is preferred.
• Experience and skills in networking and relations with donors, government, other peer organizations
• Experience in participatory action planning and community engagement
• Experience monitoring projects and collecting relevant data preferred
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

Personal Skills

• Observation, active listening and analysis skills with ability to make sound judgment
• Good relationship management skills and the ability to work closely with local partners and community members
• Attention to details, accuracy and timeliness in executing assigned responsibilities
• Proactive, results-oriented and service-oriented

Required foreign language- English  

Travel Required (Willing to do frequent field travels (50-60%).) 

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Trusting Relationships 
• Professional Growth 
• Partnership
• Accountability 

How to Apply

You should fill the application form through this link and attach your up-to-date CV on/before the application deadline March 06, 2021.

You will be contacted only if selected for written exam/interview. Phone solicitations will not be accepted. These job opportunities are open to Ethiopian nationals only.

CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. 

** Qualified women & persons with disability are highly encouraged to apply**