Job Description
EMPLOYMENT OPPORTUNITIES
USAID Eliminate TB Project is a five-year USAID-funded project with the goal of reducing TB incidence and mortality by improving the quality, access, utilization, and sustainability of TB services. This project builds on the work of previous USAID activities (Challenge TB, HEAL TB, TB Care, and others) that have been supporting the National Tuberculosis and Leprosy Program (NTLP) to achieve the Millennium Development Goals (MDG) and STOP TB milestones. USAID Eliminate TB Project’s support focuses on improving access and utilization to quality and patient-centered comprehensive TB services.
Management Sciences for Health (MSH) is a global health nonprofit that makes foundational changes to health systems to protect people from diseases and improve their health. MSH collaborates with local partners, from Ministries to communities, to strengthen and complement existing health systems. Since 1971, MSH has worked in more than 150 countries to help ensure sustainable, resilient, and equitable access to quality health care around the globe.
OVERALL RESPONSIBILITIES
The Human Resources Country Manager provides Human Resource (HR) Leadership over all functional areas and implements practices and activities of the Human Resources Management (HRM) Office in Ethiopia, providing a full spectrum of HR services which include but not limited to; policy review, benefits administration, compensation, payroll administration, recruitment and employee relations management and other responsibilities. Working closely with the MSH Regional HR Partner, s/he will serve as the HR focal point between office staff, management and U.S Headquarters. Ensure legal compliance in all areas of Human Resources in conjunction with statutory legislation.
Work closely with the MSH Regional HR Partner, MSH Project Directors, and the Ethiopia Leadership Team to support the achievement of organizational and country mission, goals, and objectives through the development, implementation, and management of HR activities. The HR Country Manager delivers HR capacity and infrastructure across projects represented in the Ethiopia office.
SPECIFIC RESPONSIBILITIES
Recruitment and placement:
- Ensure all recruitment policies and procedures are adhered to and recommend improvements.
- Review and prepare recruitment materials including job descriptions, job specifications, adverts and interview questions for positions to be filled.
- Carry out short listing, coordinate & participate in interviews.
- Conduct and manage bio data forms and antiterrorist and reference checks.
- Manage all new hire employment forms.
- Maintains an active and organized data bank of applicants for various positions.
- Plan and conduct/coordinate new employee orientation including provision of information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits etc.
Salary and employee benefits management:
- Oversee the administration of the health benefits and pension program. Collaborate with the MSH Chiefs of Party/Project Directors and Finance and Operations Director in Ethiopia on the management of the provider relationships. Ensure that the MSH Ethiopia benefits package is evaluated and revised as necessary on an annual basis. Communicate any changes to project staff.
- Prepare necessary documentation for the Payroll Administrator to process staff monthly payroll. Conduct salary negotiations for new and existing staff. Review all offers to selected candidates, ensuring equity within the different projects.
- Study and analyze market and data trends and use the information to inform management to formulate, implement, document, and evaluate processes, systems or programs by participating in remuneration and benefits surveys. In partnership with the MSH compensation unit and consultation with the project leadership, perform job evaluations for MSH Ethiopia – ensure all new positions are correctly placed in the right bands and job family
- Ensure that all promotions are properly justified both technically and in terms of compensation.
- Periodically review vendors / service providers and select those to be recommended for use.
- Support initiatives geared towards creation of a safe, healthy and happy workplace such as open door policy, One MSH policy, trainings and safeguards that promote safety and security at workplace.
Performance management:
- Work with Supervisors/Managers to ensure that all new staff have set objectives for the probation period, manage due dates and decisions to confirm further employment.
- Manage the full cycle performance review cycle process and ensure that deadlines are met. Conduct training during performance review process.
- Assist Supervisors/Mangers with managing performance issues.
- Manage disputes and grievances effectively.
- Plan and conduct various PPRD & supervisors’ training.
- Assist Supervisors/Managers with Development Plans for staff.
Employee relations:
- Apply professional HR practices and regulations to existing and new programs and ensuring legal compliance.
- Resolves complex employee relations issues, disciplinary actions and terminations.
HR Information systems:
- Ensure the accuracy and maintenance of employee recordkeeping in HRMIS system, confidential documentation and performance management records.
- Assist in analyzing statistical data and reports to support appropriate decision making.
- Support the establishment and maintenance of appropriate mechanisms to share ideas i.e. HR database, open discussions, employee-management meetings etc.
- Provision of various HR Information reports to Home office i.e. employee issues reports, HR Information reports necessary for budgeting and data validation.
Employee services:
- Management of staff exits, including conducting of exit interviews.
- Supervision of HR Specialist and HR Intern /Associate (if applicable).
Job Requirements
Required minimum education:
- Bachelor's and 6 years of experience, Master's and 4 years of experience, or Doctorate and 2 years of experience.
Required minimum experience:
- 6 years of experience with a BA, 4 years of experience with a MA, or Doctorate and 2 years of experience. Minimum of a Bachelor’s Degree from an accredited institution with relevant experience in human resources management, including recruitment and personnel management required.
Knowledge and skills:
- Demonstrated experience required working with USG-funded programs.
- Must have demonstrated understanding of Ethiopia Labor laws, Company Act, NGO Act and other relevant laws.
- Demonstrated ability to implement and manage all aspects of the HRM function in line with current practices and trends.
- Demonstrated ability to gain the trust and confidence of colleagues and to handle confidential matters discreetly and have experience in conflict resolution.
- Ability to competently assess priorities; manage a variety of complex activities simultaneously in a time-sensitive environment, and meet competing deadlines.
- Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and linguistically diverse staff, clients, and consultants.
- Demonstrated ability to successfully coordinate activities with senior project management staff and proven ability to work successfully on a team in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Excellent oral and written communication skills in English.
- Demonstrated computer proficiencies, including Microsoft Office Suite, especially Word, Excel, PowerPoint and database management.
Competencies:
- Demonstrated ability to implement and manage all aspects of the HRM function in line with current practices and trends.
- Demonstrated success and familiarity experience in Ethiopia is particularly relevant.
- Demonstrated by ability to work both independently and within a team, assess priorities, and manage a variety of activities with attention to detail.
- Demonstrated ability to successfully coordinate activities with senior project management staff and proven ability to work successfully on a team in a fast-paced environment.
- Integrity and friendly approachability.
- Able to maintain high level of confidentiality.
- Demonstrated ability to gain the trust and confidence of colleagues and to handle confidential matters discreetly and have experience in conflict resolution.
- Ability to competently assess priorities; manage a variety of complex activities simultaneously in a time-sensitive environment, and meet competing deadlines.
Physical demands:
- Keyboard use, Pulling drawers, Lifting papers <10lbs., ETC.
How to Apply
MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.
Interested and qualified applicants can send apply through link