Job Expired
Waiter/Waitress
Best Western Plus Pearl Addis
Hospitality
Hotel Management
------
1 years
Position
2021-01-02
to
2021-01-11
Full Time
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Job Description
Job Description
Best Western Hotel Resorts, headquartered in Phoenix, Arizona, is a privately held hotel brand with a global network of 4,200+ hotels in nearly 100+ countries and territories worldwide. Best Western Plus Pearl Addis hotel perfectly located with only 2 Kms distance from Bole International Airport and just a short walk distance from Bole Medhanialem Cathedral.
- Greets guests and presents them with the menu
- Informs guests about the special items for the day and menu changes if any
- Suggest food and beverages to the guest and upsell
- Take food and beverage orders from the guest
- Obtaining revenues, issuing receipts, accepting payments, returning the change.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Filling in for absent staff as needed
- Communicate to the guest and provide assistance with their queries.
- Coordinate with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
- Serve food and beverage to the guest as per the course of order.
- Observes guests and ensure their satisfaction with the food and service.
- Promptly respond to guest with any additional request.
- Maintaining proper dining experience, delivering items, fulfilling customer needs
- Adhere to grooming and appearance standards consistently.
- Understands and can communicate products and services available at the hotel
- Must have some familiarity with basic cooking skills.
- Help answering telephones and completing financial transactions
Job Requirements
- Diploma /degree in Hotel and Restaurant Management or other related courses
- One-year experience preferred in an outlet or related operational experience
- Excellent spoken English
- Good team worker
- Willing to do shift work
- Polite, friendly manner
- Excellent interpersonal skills
- Articulate and good listener
How to Apply
Qualified applicants can apply on ethiojobs.
Only shortlisted candidates shall be contacted
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