Job Description

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

Roles & Responsibilities:

The purpose of the ICLA Coordinator position is to implement the delegated Information, Counselling and Legal Assistance (ICLA) project portfolio

Generic Responsibilities:

·     Line management of ICLA Officers operating in the Shire region

·     Adherence to NRC policies, guidance and procedures

·     Contribute to ICLA strategy development, project proposals and provide input on needs and gaps

·     Manage and implement delegated portfolio of ICLA projects (activities, budget and project documentation in line with proposals, strategies and donor requirements, and ensure high technical quality of implementation)

·     Provide regular progress reports to the Area Manager and/or ICLA Specialist.       

·     Ensure that projects target beneficiaries most in need of protection, explore and assess new and better ways to assist

·     Promote and share ideas for improvement and necessary changes in the activities

·     Ensure capacity building of project staff and transfer key skills

·     Liaise and collaborate with relevant local authorities and other key stakeholders

Specific Responsibilities:

·     In consultation with the ICLA Specialist, coordinate and facilitate capacity building trainings for humanitarian partners, local authorities and displaced community leaders

·     Ensure compliance by the ICLA Officers with ICLA policies, and implementation of ICLA case management and M&E tools

·     Implement HR related processes (recruitment, orientation, training, performance appraisal) with respect to the ICLA Officers

·     Ensure compliance by the ICLA Officers with NRC’s Human Resource, Financial, Logistics & Security policies and procedures, and amicably resolve any challenges that arise between the ICLA Officers and NRC’s support departments

·     Regularly attend relevant Protection Cluster/Sector meetings in area of operation to represent ICLA, gather and share information with partners, advocate on behalf of vulnerable displaced persons facing civil documentation, legal identity, and related challenges, and contribute to the provision of effective and timely humanitarian assistance to displaced persons

·     Foster productive relationships between ICLA and local authorities / humanitarian partners

·     Promote synergies between ICLA and other departments within NRC

·     Be an active member of the Shire Area Office Management Team (AMT)

Any other task relevant to the position as requested by the line manager

Job Requirements

Qualifications and Competences:

Generic professional competencies for this position:

·     Previous experience from working in a humanitarian/recovery context

·     Documented results related to the position’s responsibilities

·     Strong communication, interpersonal, analytical and negotiation skills;

·     Strong organizational and team building skills

·     Ability to prioritise responsibilities, carry out multiple tasks simultaneously, and meet deadlines

·     Knowledge about own leadership skills/profile

·     Ability to work independently whenever required

Context/specific skills, knowledge and experience:

·     A University degree in law is strongly preferred and will be considered a very strong asset; alternatively, a degree in social science, political science, or a related subject will be considered if the candidate has a sufficiently strong background in protection related work

·     Minimum four years’ Experience from working in a protection or legal assistance implementation position in a humanitarian/recovery context, including the delivery of technical capacity building trainings.

·     Experience with child protection related issues will be considered a very strong asset

·     Experience in project management, including supervision of staff and ensuring compliance with internal policies and procedures

·     Significant experience in monitoring, evaluation and reporting on project activities

·     Prior experience of representing an I/NGO, and advocating on behalf of beneficiaries, in public forums (e.g. Protection Cluster/Sector)

·     Advanced computer skills, especially in Microsoft Word, Excel, Power Point and Outlook

·     Fluency in written and spoken English; fluency in written and spoken Tigrinya will be considered a very strong asset

Behavioral Competencies

·     Work with energy and a positive, constructive attitude;

·     Demonstrates strong oral and written communication skills;

·     Demonstrates openness to change and ability to manage complexities;

·     Provide inspiration and leadership to project staff as well as all the partners;

·     Focuses on impact and result for the client and responds positively to feedback;

·     Developing and implementing conceptually innovative approaches to the provision of technical expertise

·     Adoptability and willingness to work in fragile situation

·     Diplomacy and negotiation skills

How to Apply

All employees of the Norwegian Refugee Council should be able to adhere to our Codes of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable.

Interested candidates who meet the above criteria are invited to send in their application letters including updated curriculum vitae with day-time telephone number and contact details of three work-related referees only through www.ethiojobs.net OR www.webcruiter.no (If it is possible, attach photocopies of the most relevant educational certificates/testimonials). Applications should reach NRC latest by August 28, 2020 at 5:00 pm. 

NB: only shortlisted candidates shall be contacted.

“Female candidates are strongly encouraged to apply and on-the-job training will be provided!”