Job Title: Business Analyst 

Position Type: 4 Full-Time & (1) Contract

Reports to: Project Manager

Required number: 5

Posting Location: Addis Ababa, Ethiopia

Application Deadline: June 12, 2020

John Snow, Inc. (JSI) is a public health management firm, headquartered in the United States, dedicated to improving the health of individuals and communities throughout the world. JSI has been implementing public health work in Ethiopia for over 25 years.

JSI is implementing the five-year Digital Health Activity in Ethiopia, which is funded by the United States Agency for International Development (USAID). The purpose of this Activity is to support the Government of Ethiopia (GOE) to improve the quality of health services and create a sustainable health care system through the use of data for decision making, as well as to provide similar services to other countries in Africa or to respond to a crisis in Ethiopia (as needed). The primary objectives of the Activity are to 1) support information technology systems and data repository at all levels; 2) build a culture of data use; and 3) improve capacity and governance of MOH health information systems management.

We are looking for a Business Analyst who will coordinate efforts to support Product Owners with ensuring systems are fully functional, users are able to properly utilize them and that they respond to business needs of the Federal Ministry of Health, its agencies, and other relevant stakeholders. The Business Analyst serves as an interface between project programming team and Product Owners. They work closely with the Product Owners to understand in detail the clients’ business processes and work with programmers to ensure software solutions are well in line with these processes.

Main duties and responsibilities:

Specific responsibilities of the Business Analyst will include, but are not limited to the following:

• Develop and/or gather requirements and identify areas for improvement in the specific tool.
• Coordinate efforts to develop and maintain applications/databases by evaluating existing needs and analyzing requirements for the development of software systems.
• Determine proper installation parameters for software and hardware to ensure smooth integration and transition.
• Work closely with the programming team to analyze, review, and alter programs to increase operational efficiency and to adopt new requirements.
• Design flowcharts, diagrams and logical steps for coding to be processed by the software development team.
• Evaluate user requests and modify existing reports or create new ones.
• Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality.
• Filter and “clean” data, and review system reports, printouts, and performance indicators to locate and correct code problems.
• Interpret data, analyze results using statistical techniques and provide ongoing reports.
• Install, test, monitor, and control programs and performances.
• Plan, develop and implement backup and recovery procedures.
• Prepare instruction manuals and documentation for the new features or system upgrades.
• Work with the Network Administrator to create a reliable network for smooth system operations.
• Regularly meet with the development and support team to discuss progress and issues to be resolved and prepare timely reports to the Project Manager on activity status and issues.
• Occasional travel to user sites to assess product and project performance.
• Supervise other MIS staff supporting software development and/or implementation.
• Responsible for implementing JSI's Accountability Framework and Code of Conduct, and adhering to JSI's polices on fraud management.
• Perform other duties as assigned.

Qualifications:

 Applicants for this position should possess the following qualifications:

• Bachelor's degree in relevant discipline (IT, information systems, business, etc) is required.
• Minimum 4 years of relevant experience working on electronic Health Information System.
• Experience working on the development and implementation of Information Systems such as eRIS, eCHIS, Vitas, Dagu, FANOS, etc. is required.
• Experience in leading the process of software development using agile methodology is required.
• Experience with the day-to-day execution of established agile management practices with software development team is required.
• Experience in leading architecture and design decisions while working on software development project is required.
• Good understanding of .NET framework, C#, AngularJS and SQL Server is required.
• Proficiency in project management tools (JIRA, Trello, Slack…) is required.
• Strong project management and time management skills; highly organized and detail-oriented.
• Previous work experience with USAID-funded projects is desirable.
• Proven ability to manage the development and implementation of project activities.
• Strong representational and interpersonal skills.
• Excellent written and verbal English; proficiency in Amharic.
• Ability to prepare and present technical information to partners.
• Proficiency in common computer packages (e.g. Word, PowerPoint, Excel) relevant to the work.

 JSI/WEI is an Equal Opportunity, Affirmative Action Employer committed to workplace diversity. We are committed to providing equal employment opportunities for all qualified applicants and employees without regard to age, race, color, national origin, ancestry, creed, religion, gender, disability, marital status, sexual orientation, sexual preference, genetic information, political affiliation, or protected veteran status in any employment decisions. M/F/V/D.