Customer Service Officer (Maker ) For Jig Jiga Branch

DB/ Vacancy-034/20

Job Summery

• The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
  
  

Academic & Professional Qualification

•  Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration
• Proficiency in Somali Language is Mandatory

Experience

• Zero (0) year of experience
  
• To be permanently assigned after Six (6) months of intensive training.

Required Technical Competency

• Understands the basic mechanisms of general financial products and services.

• Good knowledge of Bank’s accounting and procedures.

• Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.

• Excellent command of Microsoft Office and good command of the core banking system.