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Support Coordinator

The Norwegian Refugee Council (NRC)

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Business

Business Management

------

3 years

Position

2020-02-17

to

2020-02-18

Required Skills
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Fields of study
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Full Time

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Job Description

Job Description

All NRC employees are expected to work in accordance with the organization’s values. To be dedicated, innovative, inclusive and accountable are attitudes and believes that shall guide our actions and relationships.

Roles & Responsibilities:

The NRC Asossa Field Office Support Coordinator is responsible to ensure smooth and efficient support to project/programme implementation for NRC core competencies in provision of humanitarian assistance to IDP/IDP retunes refugees and host communities. Under the direct supervision of NRC Assosa Area Manager, he /she will be responsible to ensure effective and efficient management of warehouse, fleet management, procurement, guesthouse and office administration at Kamashi sub office and Assosa area office, as per the detail roles and responsibilities indicated in the JD and additional assignments that might be given from the line manage.

 Generic responsibilities

  • Implement effective, efficient and transparent HR, administration and logistics systems that support the delivery of the Country Strategic Plan and individual projects at area level;
  • Ensure adherence to NRC’s logistics, ICT, HR & Admin policies and procedures in all processes and projects and by all staff;
  • Manage Logistics, HR and Admin Officers in the area and follow up day to day operations of the support functions;
  • Ensure that key program staff in the area are trained on support functions policies and procedures;
  • Responsible for the improvement and consolidation of the support functions in area;
  • Participate and contribute to program meetings and provide up-to-date analysis of achievement of procurement and staffing plans and other support in relation to the projects implemented in the area;
  • Use the performance management system to support direct reports, follow up on performance and ensure effective staff development for those functions reporting to position
  • Provide monthly and ad hoc reports on the support functions to the Area Manager, Logs/HR Managers and Head of Support Unit (HoS)

Specific responsibilities

  • Ensure compliance with donor regulations according to funding for the area
  • Implement internal processes and employee and learning objectives and initiatives set out in the annual Plan of Action, at area level;
  • Ensure Logistics, HR and Administration function input is provided at project development stage, with the development of procurement and staffing plans to support the implementation of new projects in the area;
  • Provide input for improvements/updates to existing policies and procedures and recommendations for new guidance and SOPs.
  • Support to programme and finance teams to prepare for audits.
  • Organize weekly meetings with the Area support team
  • Elaborate monthly reports to Area Manager
  • Ensure NRC procurement software is properly used by all relevant staff 

Job Requirements

Qualifications & Competencies

Generic Professional competencies

  • Very good communication, negotiation and presentation skills
  • Controlling resources and managing teams 
  • Report writing and computer skills
  • Proven skills in designing and implementing training and development plans for teams

Context/ Specific skills, knowledge and experience

  • At least BA degree in supply chain management, business administration or related
  • Previous experience/understanding of working in complex and volatile contexts.
  • Minimum 3 years of relevant experience in similar or related positions working in operations with team management experience.
  • Minimum 2 years Logistics Management experience in NGO/humanitarian work environment
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in English, both written and verbal

Personal Qualities

•        Diplomatic

•        Ability to work under pressure and with limited supervision in a challenging environment

•        Pro-active, goal-oriented and results driven

•        Flexible and creative

•        Excellent communication skills

 Behavioral competencies

•        Handling insecure environments

•        Managing resources to optimize results

•        Empowering and building trust

•        Managing performance and development

•        Planning and delivering results

How To Apply

All employees of the Norwegian Refugee Council should be able to adhere to our Codes of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable. 

Interested candidates who meet the above criteria are invited to send in their application letters including updated curriculum vitae with day-time telephone number and contact details of three work-related referees only through www.zionjob.com OR www.webcruiter.no (If it is possible, attach photocopies of the most relevant educational certificates/testimonials). Applications should reach NRC latest by February 18, 2020 at 5:00 pm.  


NB: only shortlisted candidates shall be contacted.


“Female candidates are strongly encouraged to apply and on-the-job training will be provided!”

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